Privileged Access Management Solution

The City of Durham is seeking a comprehensive privileged access management solution with credential vaulting, just-in-time access, session monitoring, cybersecurity integrations, and implementation services.

City of Durham > Technology Solutions


General
Open (open)
27-1101
Oct 28, 2026 09:00 PM
Sep 25, 2026 08:00 AM
$154,000.00
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
prasanna.ramamoorthy@durhamnc.gov
101 City Hall Plaza, Durham, NC, USA
Submission Instructions
Description

The City of Durham is procuring a comprehensive Privileged Access Management solution to centralize privileged credentials, enforce least-privilege and just-in-time access, secure vendor and contractor access, and monitor privileged activity across on-premises, Azure, Oracle, and SaaS environments. The solution must support credential discovery, encrypted vaulting, automated password and secret rotation, service-account management, approval workflows, session isolation, multifactor authentication, browser-based remote access, identity federation, and automated provisioning and deprovisioning. The solution must also address CJIS security requirements, including FIPS 140-validated cryptography, multifactor authentication, session re-authentication, account lockout, comprehensive audit trails, U.S.-based cloud boundaries for hosted deployments, and background adjudication for applicable vendor personnel. Required capabilities include session recording, real-time monitoring and termination, keystroke logging, SIEM integration, dashboards, reporting, REST APIs, high availability, disaster recovery, and integration with the City's Boss Desk platform. Proposals should describe the approach, implementation timeline, qualifications, references, staffing, pricing, assumptions, subcontracting, insurance, bonds, conflicts of interest, and non-collusion certification. The anticipated fully operational system date is April 30, 2027.

Classification Codes
NAICS541519Other Computer Related Services
PSC7J20Hardware and perpetual software licenses for IT Security products providing Continuous Diagnostics and Mitigation (CDM) for real-time operational security such as vulnerability scanning, cyber security, managing firewalls, intrusion prevention systems, and security information and event management (SIEM). Also covers IT Disaster Recovery tools to enable backup and recovery; dedicated failover facilities, generators, UPS systems.
Smart Codes
privileged access managementcybersecurity softwaresecurity session monitoring
Specifications
Supply & Service
Timeline
Sep 25, 2026 12:00 PM-Publication Date
Oct 14, 2026 02:30 PM-Pre-Bid Conference (optional)
Meeting ID: 282 538 193 654 98; Passcode: xk9rP3LX
Oct 21, 2026 09:00 PM-Questions Due
Oct 28, 2026 09:00 PM-Proposal Submission Deadline
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation and Employers Liability — $1,000,000.00
  • Cyber Liability — $1,000,000.00
Scored
  • Client point of contact required for each reference
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