Emergency Shelter and Homeless Supportive Services

Erie County Department of Social Services is seeking qualified agencies to operate low-barrier emergency shelter and warming-center services, including case management, meals, security, and homeless-support coordination throughout Erie County during the cold-weather season.

Erie County > Department of Social Services > Purchasing Department


General
Open
rfp-2026-053vf
Oct 12, 2026 08:00 PM
Sep 28, 2026 12:00 PM
$585,000.00
1 year base + 4 × 1 year options
Minority-Owned BusinessWoman-Owned BusinessService-Disabled Veteran-Owned Business
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
carrie.godfrey@erie.gov
+17168586086
95 Franklin Street, Buffalo, NY, USA
Submission Instructions
OnBase Unity Form
Upload Appendix A, Appendix B, and Appendix C as three separate documents.

or

Mail
Erie County Department of Social Services, Attn: Carrie Godfrey, 95 Franklin Street, Room 804, Buffalo, NY 14202
Appendix A, Appendix B, Appendix C
Description

Erie County Department of Social Services seeks qualified agencies to provide emergency shelter and supportive services for people experiencing homelessness during the cold-weather season. The selected provider will operate a low-barrier overnight shelter and warming center, provide safe and supervised facilities, case management, housing-focused assistance, meals or light refreshments, limited laundry services, outreach and transportation coordination, security, and data entry into the Homeless Management Information System. Services must be trauma-informed, culturally responsive, accessible to people with special needs, and coordinated with community partners, law enforcement, the Homeless Alliance of Western New York, coordinated-entry resources, and county agencies. The shelter is expected to serve approximately 150-180 clients on an identified night, operate throughout the season regardless of temperature, and provide overnight operations approximately from 8:00 p.m. to 8:00 a.m., with daytime warming when required. The provider must maintain appropriately trained part-time staff, security, case-management and reporting capabilities, and weekly performance reporting. Available funding is $585,000, with fee-for-service reimbursement and possible additional funding subject to appropriations. The contract is structured as an initial one-year award with options for additional 12-month renewals, subject to annual approval, funding, performance, and continued need.

Classification Codes
NAICS624221Temporary Shelters
PSCAK16HOUSING - MANAGEMENT AND SUPPORT
Smart Codes
emergency shelter operationshomeless case managementwarming center services
Specifications
Service Only
Timeline
Sep 30, 2026 08:00 PM-Questions Due Date
Oct 01, 2026 03:00 PM-Informational Meeting (optional)
Meeting number: 2493 475 5577; password: sdQrk5F4T2C; join by phone: +1 716-858-2250 or +1 415-655-0003.
Oct 12, 2026 08:00 PM-Proposal Due Date
Oct 16, 2026-Selection Made By
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Umbrella/Excess — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $5,000,000.00
  • Workers' Compensation
Required
  • Minimum 3 references
  • Client point of contact required for each reference
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