Integrated Public Safety Systems

The City of Lowell, Massachusetts, is seeking proposals for an integrated computer-aided dispatch, mobile computing, law enforcement records management, and fire records management system, including software, hardware, implementation, interfaces, training, and ongoing support.

City of Lowell


General
Open (open)
27-10
Nov 12, 2026 03:00 PM
Sep 21, 2026 09:00 AM
Request for Proposal (RFP)
Local
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Original Solicitation Links
Description

The City of Lowell is soliciting proposals for an integrated public safety technology system comprising Computer-Aided Dispatch (CAD), mobile computing, a Law Enforcement Records Management System (LRMS), and a Fire Records Management System (FRMS). The requested solution must support public safety operations, mobile and desktop access, CAD and records integration, mapping and automatic vehicle location, reporting and analytics, CJIS and Massachusetts-specific compliance, NIBRS and NERIS reporting, citizen portals, evidence and property management, inspections, fleet and equipment tracking, personnel and training, scheduling, and related interfaces. The scope includes proposed hardware and system/application software, implementation and configuration, data and system interfaces, testing and acceptance, training, post-implementation staffing and support, maintenance, and recurring costs. The solicitation requires vendors to complete the provided functional and cost response forms and address detailed performance, availability, reliability, and acceptance requirements. The system performance requirements specify 99.999 percent availability for CAD and 99.95 percent availability for LRMS and FRMS, with a 90-day reliability test after cutover.

Classification Codes
NAICS541512Computer Systems Design Services
PSCAB15CRIME PREVENTION AND CONTROL - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
public safety softwarecomputer aided dispatchrecords management software
Specifications
Supply & Service
Timeline
Sep 21, 2026 01:00 PM-Publication Date
Nov 12, 2026 04:00 PM-Closing Date
Requirements
Required
  • Client point of contact required for each reference
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