Airport Emergency Alert and Crash Phone System Replacement

The Massachusetts Port Authority is seeking a turn-key replacement Emergency Alert Notification System and crash phone system, including off-the-shelf hardware, software, installation, integration, training, documentation, support, and maintenance across three Massachusetts airports.

Massachusetts Port Authority


General
Open
1111
Oct 15, 2026 08:00 PM
Sep 14, 2026 08:01 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
State
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Submission Instructions
Online
Complete proposal
Description

The Massachusetts Port Authority is procuring a turn-key Emergency Alert Notification System and Alert 3 crash phone replacement for Boston Logan International Airport, L.G. Hanscom Field, and Worcester Regional Airport. The solution must use an open, industry-standard SIP/IP architecture with off-the-shelf hardware and software, support centralized administration across all three airports, and provide highly available, redundant emergency communications without a single point of failure. The scope includes emergency alert initiation and routing; SIP phones, listen-only devices, strobes, tones, speakers, and other endpoints; integration with telephony, Motorola radio, PBX, public-address, recording, dispatch, and downstream notification systems; recording, logging, monitoring, diagnostics, cybersecurity, installation, testing, parallel operation and cutover, training, operating documentation, warranty, support, and maintenance. Proposers must address every technical requirement, provide optional-item pricing, demonstrate at least ten years of relevant airport EANS experience, and submit three relevant airport EANS project references from the past five years.

Classification Codes
NAICS561621Security Systems Services (except Locksmiths)
PSC6350Miscellaneous Alarm, Signal, and Security Detection Systems
Smart Codes
emergency notification systemscrash phone systemsairport communications integration
Specifications
Service
No
Timeline
Sep 14, 2026-RFP Release
Sep 24, 2026 08:00 PM-Written Questions Due
Sep 28, 2026-Site Visits / Information Gathering Period
Oct 2, 2026-Site Visits / Information Gathering Period Ends
Oct 8, 2026-Responses to Questions / Addenda Issued
Oct 15, 2026 08:00 PM-Proposal Submission Deadline
Nov 1, 2026-Oral Presentations / Demonstrations (optional)
November 2026; selected proposers may be invited to participate at a mutually agreeable date, time, and method.
Nov 1, 2026-Anticipated Notice of Intended Award
Requirements
Required
  • Commercial General Liability, including automobile liability — $2,000,000.00
  • Professional Liability — $1,000,000.00
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • Cyber Extortion — $50,000,000.00
  • Network/Cyber Liability — $5,000,000.00
Required
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
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