SmartCOP Records Management System Maintenance and Support

The Florida Department of Law Enforcement is seeking single-source annual maintenance, support, training, and customization services for SmartCOP statewide records management software supporting 200 base-user licenses.

State of Florida > Florida Department of Law Enforcement > Information Technology Services


General
Open (open)
SS-17176
Oct 27, 2026 09:00 PM
Oct 06, 2026 04:14 PM
$1,417,260.00
5 years
Sole Source
State
Ask AI about this solicitation
Contact
fdleogscontracts@fdle.state.fl.us
+18504107300
2331 Phillips Road, Tallahassee, FL, USA
Description

The Florida Department of Law Enforcement intends to purchase single-source annual maintenance and system support for the proprietary SmartCOP statewide records management system serving 200 base-user licenses. The system is used by local law enforcement agencies to collect and report crime data to the FBI in National Incident-Based Reporting System format. The anticipated five-year term runs from January 1, 2027, through December 31, 2031, with an estimated total value of $1,417,260. The agency states that SmartCOP is the only authorized supplier of maintenance and support, training, and customization services because the software is proprietary, has no authorized resellers or distributors, and its source code is protected by copyright.

Classification Codes
NAICS541511Custom Computer Programming Services
PSCD308Programming Services
Smart Codes
records management software supportlaw enforcement database maintenancesoftware customization services
Specifications
Service
Timeline
Oct 6, 2026-Open Date
Oct 27, 2026 09:00 PM-Last Day for Receipt of Information
Jan 1, 2027-Contract Start Date
Dec 31, 2031-Contract End Date
Requirements
No
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