Mediation Services for Disaster-Related Workload Increases

The Florida Department of Financial Services is seeking information from qualified vendors about a pool of mediators to augment capacity for residential property, commercial residential property, and automobile claims; this RFI will not result in a contract award.

Florida


General
Open
RFI-17010
Nov 12, 2026 10:00 PM
Sep 18, 2026 12:34 PM
Request for Information (RFI)
State
Ask AI about this solicitation
Contact
dfspurchasing@myfloridacfo.com
+18504132070
200 East Gaines Street, Tallahassee, FL, USA
Submission Instructions
Description

The Florida Department of Financial Services is gathering information about a potential pool of qualified mediators to augment the Division of Consumer Services’ capacity for residential property, commercial residential property, and automobile claim disputes. Mediators would need to be available for referrals as assigned and handle scheduling, case coordination, customer communications, and reporting mediation outcomes. The Department has not determined the pool’s size, structure, or response timeframes, and is seeking vendor input on possible approaches. Mediators must meet the applicable program qualifications, including an active Florida Supreme Court circuit court mediator certification or qualifying prior Division approval and mediation experience. Mediations may be virtual, in person at a participant’s request, or a combination if both insured and insurer agree. The RFI is for information gathering only; no contract will be awarded in response.

Classification Codes
NAICS541199All Other Legal Services
PSCR418Legal Services
Smart Codes
mediation servicesinsurance claims mediationdisaster response services
Specifications
Service Only
Timeline
Sep 18, 2026-Open Date
Oct 01, 2026 09:00 PM-Written Questions Due
Oct 15, 2026-Responses to Written Questions Posted
Nov 12, 2026 10:00 PM-RFI Response Deadline
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