Certified Healthcare Facility Surveys and Complaint Investigations

The New Mexico Health Care Authority is seeking proposals for federal oversight of certified healthcare facilities, including recertification surveys, complaint investigations, and Health and Life Safety Code surveys.

State of New Mexico > Health Care Authority > Division of Health Improvement > Health Facility Licensing and Certification Bureau


General
Open
27-630-8000-0013
Nov 12, 2026 09:00 PM
Oct 01, 2026 12:00 PM
4 years
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
micah.clokey@hca.nm.gov
+15054693925
2040 South Pacheco Street, Santa Fe, NM, USA
Submission Instructions
Online
Submit one electronic technical proposal upload, with separate unredacted and redacted technical files when applicable; submit one separate electronic cost proposal upload., Register with the procurement portal before submitting.
Description

The New Mexico Health Care Authority is soliciting proposals through competitive negotiations for federal oversight of certified healthcare facilities. The contractor must conduct recertification surveys and complaint investigations, including Health and Life Safety Code surveys, in accordance with Centers for Medicare & Medicaid Services requirements, the CMS State Operations Manual, applicable federal regulations, survey protocols, and investigative procedures. The contractor must prepare complete survey findings and complaint investigation reports with supporting evidence, submit required documentation electronically within five business days after each survey's exit date, maintain qualified and certified personnel, and remain available for consultation. The contract term is four years and may result in multiple awards. Proposals must include technical and cost submissions, organizational experience and references, personnel qualifications, capacity information, a signed Letter of Transmittal, a Campaign Contribution Disclosure Form, and a completed Cost Response Form.

Classification Codes
NAICS923120Administration of Public Health Programs
PSCQ201General Health Care Services
Smart Codes
healthcare facility surveyshealthcare complaint investigationshealthcare regulatory oversight
Specifications
Service Only
Timeline
Oct 1, 2026-Open Date
Oct 16, 2026 03:00 PM-Pre-Proposal Conference (optional)
Meeting ID: 234 094 860 484 108; Passcode: 9dN7ry2A
Oct 16, 2026 09:00 PM-Acknowledgment of Receipt Form Due
Oct 20, 2026 11:00 PM-Questions Due Date
Oct 22, 2026-Response to Written Questions
Nov 12, 2026 10:00 PM-Proposal Due Date
Nov 13, 2026-Proposal Evaluation
Nov 24, 2026-Selection of Finalists
Nov 30, 2026-Best and Final Offers
Dec 1, 2026-Contract Finalization Begins
Dec 8, 2026-Contract Awards
Dec 31, 2026 12:00 AM-Protest Deadline
Requirements
Required
  • Performance Bond
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
No
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