2026-16 EMS Collection Services

Cole County, Missouri is seeking a single collection agency to recover delinquent EMS accounts, with approximately 4,040 accounts placed from November 2025 through July 2026 and an average account balance of $1,363.

Cole County


General
Open
2026-16
Sep 18, 2026 12:00 PM
Aug 09, 2026 08:00 AM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
abuechter@colecounty.org
+15736349168
311 East High Street, Jefferson City, MO, USA
Submission Instructions
Mail
Cole County Commission, 311 East High Street, Room 200, Jefferson City, MO 65101
Description

Cole County is requesting proposals from qualified consumer and commercial collection agencies to recover delinquent EMS accounts. The selected single contractor will formally demand payment, maintain compliant records, remit collections monthly on a net basis, provide statements showing gross recoveries and withheld commissions, and submit detailed reports. Accounts are primary placements, become eligible after 90–120 days without payment, and are placed monthly; approximately 4,040 accounts were placed from November 2025 through July 2026, with an average account balance of $1,363. The contractor may report unpaid accounts to the three national credit bureaus and must maintain registration and licenses required to conduct collection business in Missouri. The contract is anticipated to begin October 1, 2026, with go-live within 30 days of contract execution. It has a one-year term renewable annually for up to five consecutive years. The County will not forward previously placed accounts to the new contractor, and the incumbent will retain accounts placed during its contract term. The County has no specific insurance requirements. Addenda 1 and 3 require acknowledgment and signature, and the solicitation also requires the listed anti-collusion and E-Verify forms.

Classification Codes
NAICS561440Collection Agencies
PSCR705Debt Collection Services
Smart Codes
debt collection servicesambulance billingrevenue recovery
Specifications
Service Only
Timeline
Aug 9, 2026-Publication Date/Time
Sep 18, 2026-Closing Date/Time
Sep 29, 2026-Anticipated Award Date
Oct 1, 2026-Anticipated Contract Start Date
Requirements
Not required
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Location
Local Preference:Local Preference
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