Zoo Foodservice, Retail Merchandise, and Ticketing Operations

The City of Waco, doing business as Cameron Park Zoo, is seeking a partner to operate its foodservice and catering, retail merchandise, and admissions and ticketing amenities.

City of Waco


General
Open
RFP 2026-046
Nov 06, 2026 08:00 PM
Oct 09, 2026 03:06 PM
10 years base + 5 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
christopherh@wacotx.gov
+12547508405
1415 North 4th Street, Waco, TX, USA
Submission Instructions

All of the following are required.


Step 2

Mail
Attn: Christopher Hanchard, Purchasing Agent, 1415 North 4th Street, Waco, Texas 76707
Description

The City of Waco, doing business as Cameron Park Zoo, is seeking proposals from qualified firms to operate the zoo's foodservice, catering, retail merchandise, and ticketing amenities. The opportunity emphasizes improving the guest experience, consistency of service, mission alignment, and sustainable business practices. The solicitation package includes the proposal requirements, City forms, and insurance documentation requirements previously identified. The response deadline is November 6, 2026, at 2:00 PM Central Time, with submissions accepted through the designated online portal or by sealed physical delivery as specified in the solicitation materials.

Classification Codes
NAICS722310Food Service Contractors
PSCM1PAOPERATION OF RECREATION FACILITIES (NON-BUILDING)
Smart Codes
zoo foodservice operationsretail merchandise operationsticketing operations
Specifications
Supply & Service
Timeline
Oct 9, 2026-Issue Date
Oct 15, 2026 08:00 PM-Virtual Pre-Proposal Meeting (optional)
Meeting ID: 165 932 6322; Dial-in: 551 285 1373; Pass code: 292561
Oct 22, 2026 08:00 PM-On-Site Pre-Proposal Meeting (optional)
Oct 30, 2026 10:00 PM-Questions Due
Nov 06, 2026 08:00 PM-Proposal Due Date
Nov 06, 2026 08:01 PM-Proposal Opening (optional)
Opening will occur via Zoom video conferencing only.
Dec 15, 2026-Tentative Award Notification
Requirements
Required
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • Commercial General Liability — $1,000,000.00
  • Business Automobile Liability — $1,000,000.00
  • Umbrella Liability — $1,000,000.00
Scored
  • Minimum 5 references
  • Client point of contact required for each reference
Documents
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