Statewide Debt Collection Services
State of Washington > Department of Enterprise Services
Original Solicitation Links
11425
]Debt Collection Services
Contact
Submission Instructions
Description
The Washington State Department of Enterprise Services is soliciting qualified, Washington-licensed collection agencies for statewide contracts covering three categories: general collections for unsecured debts owed by individuals or businesses; educational collections for unsecured private student loans; and court-ordered collections for fines, fees, restitution, penalties, and other monetary obligations resulting from judicial proceedings. Bidders may submit proposals for one or more categories, and the solicitation may result in up to two main awards and up to two reserved awards per category. Required services include account management, debtor communications, payment processing, collected-funds remittance, credit-bureau reporting when requested by a purchaser, account monitoring, reporting, quality-control and compliance reporting, and related collection activities. Contractors must be licensed in Washington, have at least two full years of Washington-specific experience for each awarded category, comply with applicable debt-collection and data-protection laws, perform services within the continental United States, and maintain required security, reporting, and insurance capabilities. Bidders must submit only the completed Exhibit A—Bidder’s Certification and Exhibit C—Bid Price; Exhibit B is for review and is not submitted with the bid.
Classification Codes
Smart Codes
Specifications
Timeline
Join TeamsRequirements
- Commercial General Liability — $2,000,000.00
- Workers' Compensation
- Employers' Liability — $1,000,000.00
- Cyber Risk Liability — $1,000,000.00
- Professional Liability (Errors & Omissions) — $1,000,000.00
- Minimum 3 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| 11425 Q&A 02.pdf | Oct 13, 2026 12:00 PM |
| 11425 Exh B Contract Amd1.pdf | Oct 13, 2026 12:00 PM |
| 11425 Amd1.pdf | Oct 13, 2026 12:00 PM |
| 11425 Competitive Solicitation.pdf | - |
| 11425 Exhibit A - Bidder's Certification.pdf | - |
| 11425 Q&A 01.pdf | Sep 16, 2026 12:00 PM |
| 11425 PreBidMtg PowerPoint.pdf | Sep 16, 2026 12:00 PM |
| 11425 Exhibit B - Contract.pdf | - |
| 11425 Exhibit C - Pricing.xlsx | - |
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