Tertiary Business and Excise Tax Debt Collection Services
New York City > Department of Budget and Capital Program Management
Original Solicitation Links
Contact
Submission Instructions
Description
The New York City Department of Finance seeks a qualified vendor to collect outstanding Business and Excise Tax docketed judgments. The work includes locating debtors and assets, contacting debtors by telephone and letter, documenting cases, providing electronic reports and daily account updates, and coordinating payments processed by the City. The contractor must send dunning letters for assigned accounts; email and text-message outreach are not permitted. The City expects an initial placement of existing inventory followed by monthly assignments, with accounts generally retained for approximately six months. The addendum reports an available inventory of 29,876 accounts totaling $119,170,975, with an average balance of $3,989, and states that the exact amount available at contract start will not be known until then. The contractor must have at least three years of debt-collection experience, hold the required New York City debt-collection agency license, and maintain security safeguards for City data. Work may be performed anywhere in the United States, including by remote agents meeting the security requirements. The procurement has an 8% total M/WBE participation goal; mailing services and IT support may be subcontracted. The contract is commission-based, and the award will go to one responsive and responsible bidder offering the lowest bid price. The anticipated start date is December 1, 2026, with a term through October 31, 2029, and up to two one-year renewal options.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Workers' Compensation
- Disability Benefits Insurance
- Employers' Liability
- Commercial General Liability — $1,000,000.00
- Commercial Auto Liability — $1,000,000.00
- Professional Liability/Errors & Omissions — $1,000,000.00
- Within the last 5 years
- Client point of contact required for each reference
Location
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