Wireless Automated Hearing Test System Maintenance and Software Support

The U.S. Army National Guard is seeking a small business to maintain and calibrate 55 Wireless Automated Hearing Test System devices and 13 administrator tablets, provide Audhere software licenses and support, and supply related reports and repairs under a five-year base-and-options contract.

United States of America > DEPT OF DEFENSE > DEPT OF THE ARMY > W7NF USPFO ACTIVITY MI ARNG (USPFO MI PROCUREMENT)


General
Open (active)
W912JB26QA003
Sep 21, 2026 12:00 PM
Sep 04, 2026 08:27 PM
1 year base + options: 1 year, 1 year, 1 year, 1 year, 6 months
Small Business
Request for Quote/Qualifications (RFQ)
Federal
Ask AI about this solicitation
Original Solicitation Links
Contact
bonnie.l.reineer.civ@army.mil
+15174817844
Lansing, MI, USA
Description

The U.S. Army National Guard requires annual maintenance, calibration, repair, and software licensing services for 55 Wireless Automated Hearing Test System audiometers and 13 Samsung Tab A8 administrator tablets. The contractor must inspect device components and accessories, provide repair parts and replacement consumables, complete calibration within the specified timelines, and provide calibration certifications and maintenance summary reports. The requirement also includes 13 Audhere software licenses, software updates and patches, HIPAA and Federal Information Security Management Act compliance, a minimum 99% monthly uptime, user acceptance testing, training materials, digital manuals, recorded demonstrations, and responsive technical support by phone, email, live chat, and in person. The contractor must provide quality-control procedures, relevant technical capability and past-performance information, pricing for the base and option periods, and a current NIST SP 800-171 assessment in SPRS before submitting a quote.

Classification Codes
NAICS334310Audio and Video Equipment Manufacturing
PSCJ065Maintenance, Repair and Rebuilding of Equipment: Medical, Dental, and Veterinary Equipment and Supplies
Smart Codes
medical equipment maintenanceaudiometer calibration servicessoftware licensing and support
Specifications
Service
Timeline
Sep 16, 2026-Questions Due Date
Sep 21, 2026-Quote Due Date
Sep 25, 2026-Contract Period Begins
Requirements
Scored
  • Minimum 1 reference
  • Within the last 5 years
  • Client point of contact required for each reference
Documents
TitleDate Posted
Attachment B - Solicitation Provisions and Clauses.pdfSep 04, 2026 12:00 PM
Attachment A - PWS.pdfSep 04, 2026 12:00 PM
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