Drug and Alcohol Consumer Satisfaction Survey Services

Montgomery County, Pennsylvania, is seeking an external vendor to design, administer, analyze, report, and support follow-up for Drug and Alcohol/Substance Use Disorder consumer satisfaction and member experience activities.

Montgomery County > Department of Health and Human Services > Office of Managed Care Solutions > Drug and Alcohol


General
Open (open)
26-55
Oct 19, 2026 03:00 PM
Sep 21, 2026 05:00 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Submission Instructions
Online
Acceptance of Terms and Conditions (Q-09ET), Technical Proposal, Budget/Cost Proposal, Appendix A, Current W9
Description

Montgomery County Department of Health and Human Services is seeking an independent evaluator to design and field consumer satisfaction surveys and complementary qualitative activities for residents receiving Drug and Alcohol/Substance Use Disorder treatment or recovery-related services. The work includes survey and interview/focus-group instrument development, provider outreach and coordination, accessible and trauma-informed data collection, analysis, provider-level and system-level reporting, presentations, and structured quality-improvement follow-up. The selected vendor must plan to reach at least 500 unique Montgomery County residents annually and produce an annual work plan, D&A crosswalk, quarterly activity reports, provider summary packets, an annual report, presentations, raw and summary data files, outreach logs, data dictionaries, codebooks, and supporting documentation. The proposal must address relevant behavioral-health experience, independence, staffing, lived-experience engagement, confidentiality and data governance, applicable Pennsylvania HealthChoices and D&A requirements, and the ability to protect sensitive information under HIPAA and 42 CFR Part 2. The contract is for one year beginning January 1, 2027, with up to four one-year renewals.

Classification Codes
NAICS541910Marketing Research and Public Opinion Polling
PSCR422Market Research and Public Opinion Services (includes telephone and field interviews, focus testing, and surveys)
Smart Codes
consumer satisfaction surveysbehavioral health consultingdata analysis reporting
Specifications
Service Only
Timeline
Sep 21, 2026 05:00 PM-Open Date
Oct 06, 2026 02:00 PM-Questions Due Date
Oct 19, 2026 03:00 PM-Close Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Workers Compensation
  • Professional Errors and Omissions Liability — $1,000,000.00
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Yes
Location
Local Preference:Locals Encouraged
'Marketing Research and Public Opinion Polling' Opportunities
Transportation Public Opinion Survey Services

The Mid-Ohio Regional Planning Commission is requesting quotes for a consultant to conduct its annua...

Due in about 15 hoursMid-Ohio Regional Planning Commission
Minnesotans' Arts Experiences Value Survey

The Minnesota State Arts Board is seeking a vendor to revise, design, administer, and analyze a surv...

Due in 10 daysState of Minnesota > Minnesota State Arts Board
Syndicated Research Studies

The Government of Canada is seeking information on syndicated public opinion research studies availa...

Due in 6 monthsGovernment of Canada > Public Works and Government Services Canada > Public Opinion Research Directorate
Evaluation Services for 2SLGBTQI+ Action Plan Components

Women and Gender Equality Canada is seeking professional evaluation services, including key informan...

Due in 12 daysGovernment of Canada
Statewide Historic Preservation Plan Survey Panel

New York State's Office of Parks, Recreation and Historic Preservation is requesting quotes for onli...

Due in 5 daysNew York > Office of Parks, Recreation and Historic Preservation
Strategic Plan Consulting Services

Washington Township, Montgomery County, Ohio, is seeking a consulting firm to develop a community-ba...

Due in about 14 hoursMiami Township
Finger Lakes Community College Brand Discovery and Strategic Messaging

Ontario County is seeking a professional services firm to lead Finger Lakes Community College's rese...

Due in 20 daysOntario County > Purchasing Department
Researcher Engagement Consulting Services

The Library of Congress is seeking a single-award IDIQ contractor for researcher assessment, engagem...

Due in 5 daysUnited States of America > LIBRARY OF CONGRESS > CONTRACTS SERVICES
Integrated Marketing Media Agency Services

VIA Rail Canada Inc. is seeking a media agency to provide integrated media strategy, planning, buyin...

Due in 12 daysVIA Rail Canada Inc.
On-Call Public Relations, Communications, and Marketing Services

The Little Rock Municipal Airport Commission is seeking on-call public relations, communications, an...

Due in 22 daysLittle Rock Municipal Airport Commission
Statewide Tourism Marketing and Advertising Services

The Commonwealth of Kentucky is seeking a prime vendor to provide comprehensive tourism marketing an...

Due in 10 daysKentucky > Finance and Administration Cabinet > Office of Procurement Services
Statewide Childcare Market Rate Survey and Cost Analysis

The Nebraska Department of Health and Human Services is seeking a contractor to conduct a statewide ...

Due in 7 daysSouth Carolina > Department of Health and Human Services
Strategic Media Planning and Placement Services

The South Carolina Technical College System is seeking a contractor for strategic media planning, pu...

Due in 8 daysSouth Carolina > State Fiscal Accountability Authority
Advertising Agency of Record and Strategic Marketing Services

Richland-Lexington Airport District is seeking an advertising agency of record to provide media plan...

Due in 27 daysRichland-Lexington Airport District > Columbia Metropolitan Airport
Dane County Regional Airport Marketing and Advertising Services

Dane County is seeking an agency to provide on-call marketing and advertising services for the Dane ...

Due in 2 daysDane County > Airport
Institutional Brand Discovery and Strategy Development

Kwantlen Polytechnic University is seeking a brand strategy consultant to conduct institution-wide d...

Due in 21 daysKwantlen Polytechnic University
Creative Services and Media Buying

The North Carolina Department of Health and Human Services is seeking an agency of record for as-nee...

Due in about 1 monthNorth Carolina > Department of Health and Human Services
Communications Uses Market Rent Study

The USDA Forest Service is seeking a contractor to conduct a market rent study of communications sit...

Due in 2 daysUnited States of America > AGRICULTURE, DEPARTMENT OF > FOREST SERVICE > USDA FOREST SERVICE (PROCUREMENT & PROPERTY SERVICES)
Clean Air Partners Strategic Marketing, Media, and Sponsorship Services

The Metropolitan Washington Council of Governments is seeking a qualified consultant for strategic m...

Metropolitan Washington Council of Governments
Indiana Behavioral Risk Factor Surveillance System Data Collection Services

The Indiana Department of Administration, on behalf of the Indiana Department of Health, is seeking ...

Due in about 1 monthMaryland Environmental Service > Procurement Division
Member and Employer Surveys and Data Analysis

Alberta Pensions Services Corporation is seeking information on tools and capabilities for member an...

Due in 9 daysAlberta > Alberta Social Housing Corporation
Opportunities Near Montgomery County, Pennsylvania
General Counsel Legal Services

The Joint Meeting of Essex and Union Counties is seeking qualification statements from firms experie...

Due in 27 daysJoint Meeting of Essex and Union Counties
FEMA Administration and Channel Design Services — 2026 Design M-9 Level A

The New Jersey Department of Transportation is seeking professional services for FEMA administration...

Due in 2 daysNew Jersey > Department of Transportation
Demolition and Asbestos Abatement Indefinite-Delivery Contract

The Department of Veterans Affairs is seeking a contractor for a five-year indefinite-delivery contr...

Due in 21 daysUnited States of America > VETERANS AFFAIRS, DEPARTMENT OF > 242-NETWORK CONTRACT OFFICE 02 (36C242)
Bridge Repair and Resurfacing Construction Supervision

The New Jersey Turnpike Authority is seeking prequalified professional engineering firms to supervis...

Due in 2 daysNew Jersey Turnpike Authority
Roadway Resurfacing Construction Supervision

The New Jersey Turnpike Authority is seeking professional engineering services to supervise construc...

Due in 23 daysNew Jersey Turnpike Authority
Dewatered Sludge Hauling

West Goshen Township is seeking a contractor to remove and transport dewatered sludge from its waste...

Due in 13 daysWest Goshen Township
Third-Party General Liability Claims Administration

Montgomery County, Pennsylvania, is seeking a contractor to provide third-party administration, adju...

Due in 27 daysMontgomery County
Youth Stabilization and Assessment Services

The New Jersey Department of Children and Families is seeking providers for statewide, five-bed out-...

Due in about 1 monthState of Connecticut > Department of Children and Families
Mortuary Livery Services

Middlesex County is seeking vendors to provide 24/7 mortuary livery and deceased-removal services ac...

Due in 8 daysMiddlesex County > Department of Public Safety and Health > Office of the Middlesex Regional Medical Examiner
Labor and Employment Legal Counsel

The Joint Meeting of Essex and Union Counties is seeking qualification statements from firms experie...

Due in 27 daysJoint Meeting of Essex and Union Counties
Housing and Homeless Legal Services

Montgomery County, Pennsylvania, is seeking a qualified legal services provider to deliver housing-r...

Due in 26 daysMontgomery County
Bridge and Culvert Rehabilitation Phase II

Lower Merion Township is seeking contractors for bridge and culvert rehabilitation at six locations,...

Due in 22 daysTownship of Lower Merion
School Nursing Program Consulting

Insight PA Cyber Charter School is seeking a consultant to review its statewide school nursing progr...

Due in 7 daysInsight PA Cyber Charter School
Community Engagement and Facilitation Support Vendor Pool

The New Jersey Department of Children and Families is seeking qualified providers for a three-year v...

Due in 21 daysNew Jersey > Department of Children and Families > Division of Family and Community Partnerships
On-Call Right-of-Way Acquisition and Negotiation Services

Montgomery County is seeking qualified professionals for on-call right-of-way acquisition and negoti...

Due in 8 daysMontgomery County
Uninterrupted Power Source Maintenance

The Department of Veterans Affairs is seeking small-business services to maintain uninterrupted powe...

Due in 2 daysUnited States of America > VETERANS AFFAIRS, DEPARTMENT OF > 242-NETWORK CONTRACT OFFICE 02 (36C242)
Electric Stretchers Purchase, Delivery, and Installation

Bucks County, Pennsylvania, is seeking bids for the purchase, delivery, and installation of electric...

Due in 5 daysWestmoreland County > Penn Township
Community Engagement and Facilitation Support Vendor Pool

The New Jersey Department of Children and Families is seeking qualified providers for a three-year v...

Due in 21 daysNew Jersey > Department of Children and Families > Division of Family and Community Partnerships
Public Safety Training Translation and Interpretation Services

Bucks County Community College is seeking fixed-fee technical translation and on-site interpretation...

Due in 1 dayBucks County Community College
Purchase and Delivery of Light- and Heavy-Duty Vehicle Parts

The South Jersey Transportation Authority is seeking electronic bids for five-year purchase and deli...

Due in 1 daySouth Jersey Transportation Authority
Bridge Inspection Services for Turnpike Groups 2, 4, and 6

The New Jersey Turnpike Authority is seeking qualified prequalified engineering firms to inspect 365...

Due in 2 daysNew Jersey Turnpike Authority
NBIS Bridge Inspection and Structural Evaluation Services

The New Jersey Department of Transportation is seeking technical proposals for NBIS structural evalu...

Due in 1 dayNew Jersey > Department of Transportation
Prequalification for Extra Heavy Duty Towing and Recovery Services

The New Jersey Turnpike Authority is seeking to prequalify contractors for extra heavy duty towing a...

Due in 16 daysNew Jersey Turnpike Authority
Detention and Deportation Defense Legal Services

The New Jersey Department of Human Services is seeking legal service providers and one statewide coo...

Due in 1 dayNew Jersey > Department of Human Services > Office of New Americans
Comments
Correspondences
Custom Fields