Electronic Monitoring Services

The City of Charlotte, on behalf of the Charlotte Cooperative Purchasing Alliance, is seeking a hosted electronic monitoring system, devices, software, support, and related services for adult and juvenile offender supervision, domestic-violence monitoring, and victim tracking.

City of Charlotte

General

Status:Open

Solicitation Identifier:269-2026-227

Due Date:Oct 28, 2026 06:00 PM

Posted Date:Aug 27, 2026 06:00 PM

Contract Period:3 years base + 2 × 1 year options

Type:Request for Proposal (RFP)

Level:Local

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Original Solicitation Links

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269-2026-227

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electronic monitoring services

[

269-2026-227

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electronic monitoring services

Contact

Name:Tim Hawkins

Email:timothy.hawkins@charlottenc.gov

Phone:+19803907442

Address:Charlotte, NC, USA

Submission Instructions

Method:Online

Portal:https://charlottenc.bonfirehub.com/opportunities

Description

The City of Charlotte, on behalf of the Charlotte Cooperative Purchasing Alliance, is soliciting a hosted electronic monitoring system and related products and services for Charlotte-Mecklenburg Police Department operations and participating public agencies. The solution must support pretrial and post-conviction supervision of court-ordered adult and juvenile offenders, high-risk domestic-violence monitoring, and victim tracking, including GPS ankle monitoring, inclusion and exclusion zones, tamper and battery alerts, location and violation reporting, historical data retention, mobile and browser-based applications, APIs or scheduled data exports, role-based security, accessibility compliance, disaster recovery, and 24/7 technical and live-alert support. The scope includes monitoring equipment and accessories, software, hosting, maintenance, training, implementation, testing, transition from the incumbent system, reporting, and optional purchase or lease pricing for active, passive, hybrid GPS, victim-monitoring, and radio-frequency tracking products. The revised requirements matrix permits single-use straps and requires AES-256 encryption, multiple cellular services, real-time or scheduled data access, five years of central data retention, and extensive reporting and alert capabilities. The City clarified that victim devices, radio-frequency units, and domestic-violence equipment are included for participating agencies but are not required for CMPD demonstrations or field testing. The contract is intended to support the City and voluntary participating public agencies through the cooperative purchasing alliance.

Title	Date Posted
IPS and Contract Opportunities Posting Page+269-2026-2027.pdf	Sep 03, 2026 04:53 PM
G. BYRD Anti-Lobbying Certification.docx	-
D. Proposal Submission Form.docx	-
F. Certification Regarding Debarment.docx	-
I. PRICING WORKSHEET RFP # 269-2026-227.xlsx	-
C. Sample Technology Contract+Elec. Monitoring.docx	-
M. CCPA PLAN CERTIFICATION.docx	-
K. Requirements Matrix Electronic Monitoring Services.xlsx	-
L. 269-2026-227 Additional Service Provider Questions.xlsx	-
N. DBE Program Form.docx	-
J. Technolgy ADA Requirements RFP 269-2026-227.xlsx	-
Addendum 1 RFP 269-2026-227 Electronic Monitoring+FINAL.pdf	-
E. Reference Form-Technology.docx	-
H. EXCEPTIONS FORM RFP.docx	-
B. RFP 269-2026-227 Electronic Monitoring Services.pdf	-
A. Bonfire Instructions Procurement Portal FINAL.pdf	-
Addendum 2 RFP 269-2026-227 Electronic Monitoring Services+Due Date Change.pdf	-
Addendum 3 RFP 269-20256-227 Electronic Monitoring.pdf	-
Addendum 5 RFP 269-20256-227 Electronic Monitoring.pdf	-
Addendum 4 RFP 269-20256-227 Electronic Monitoring.pdf	-
K. Requirements Matrix Electronic Monitoring Services+V2 10.05.2026.xlsx	-