Red-Light Camera System and Citation Services

The City of Charlotte is seeking a contractor to provide, install, operate, maintain, and support a red-light camera system for up to ten intersections, including citation processing, payment collection, dashboards, data security, and customer service.

City of Charlotte > City Procurement > Charlotte Department of Transportation


General
Open (open)
269-2027-008
Oct 30, 2026 07:00 PM
Sep 24, 2026 07:00 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
robert.andrews@charlottenc.gov
Ho Chi Minh City, HC, Vietnam
Submission Instructions
Description

The City of Charlotte is soliciting proposals for a fully operational red-light camera system serving up to ten intersections, with one treated approach per intersection. The selected contractor must provide cameras that detect and document violations without connections to traffic-signal controllers or separate vehicle-detection systems, capture video and still images in all light conditions, support at least four lanes per approach, provide minimum 4K resolution, and include secure live viewing, auxiliary flash capability, relocation flexibility, communications, and integration with North Carolina Department of Motor Vehicles APIs. The scope includes turnkey installation or a city-owned option, ongoing field and office equipment maintenance, citation generation and mailing, payment and late-penalty collection, appeals and adjudication support, customer service, training, monthly performance reporting, dashboards for City staff and the public, and secure cloud storage. The system must meet specified uptime, image-quality, repair-response, accessibility, privacy, encryption, data-retention, and reporting requirements. Proposals are limited to 30 single-sided pages using at least 10-point font and must include a cover letter, qualifications and relevant experience, pricing, installation details and schedule, technical and operational approach, required forms, references, and supporting questionnaires.

Classification Codes
NAICS488490Other Support Activities for Road Transportation
PSC6310Traffic and Transit Signal Systems
Smart Codes
red light camera systemstraffic violation processingtraffic enforcement software
Specifications
Supply & Service
Timeline
Sep 24, 2026 07:00 PM-Open Date
Oct 12, 2026 07:00 PM-Written Questions Due Before Pre-Proposal Conference
Oct 21, 2026 05:00 PM-Non-Mandatory Pre-Proposal Conference (optional)
Meeting ID: 243 900 743 719 327; Passcode: XC6eP7Lu; dial-in: +1 872-256-4172,,854839674#; conference ID: 854 839 674#
Oct 26, 2026 07:00 PM-Questions Due After Pre-Proposal Conference
Oct 30, 2026 07:00 PM-Proposal Submission Deadline
Requirements
Required
  • Automobile Liability — $1,000,000.00
  • Commercial General Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability — $100,000.00
  • Professional Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
No
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