Workers’ Compensation and Veterans Affairs Claims Collection Services

The University of Connecticut Health Center is seeking one provider for five years of Workers' Compensation, Veterans Affairs, and other complex healthcare claims collection services, including Epic integration and revenue-cycle support.

University of Connecticut Health Center


General
Open (Active)
UCHC-219734897
Oct 12, 2026 06:00 PM
Sep 14, 2026 08:30 PM
5 years base + 2 × 2 years options
Request for Proposal (RFP)
State
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Original Solicitation Links
Contact
pberry@uchc.edu
+18606791775
16 Munson Road, Farmington, CT, USA
Submission Instructions
Email
Description

The University of Connecticut Health Center is requesting proposals from qualified organizations to provide outsourced collection and accounts-receivable follow-up services for Workers’ Compensation, Veterans Affairs, and other complex healthcare claims. The selected provider will support the full account lifecycle, maximize reimbursement, manage claim-specific workflows, address coordination-of-benefits issues, provide reporting and performance metrics, and support compliance with applicable Workers’ Compensation and Veterans Affairs requirements. The scope requires Epic integration or related data-exchange capabilities, including interfaces, file transfers, work queues, documentation, reconciliation, reporting, cybersecurity controls, and implementation support. Proposers must demonstrate at least five years of comparable experience, provide three current and one previous client references, identify assigned personnel and organizational resources, submit implementation and transition plans, and answer extensive operational, technical, security, and pricing questions. Subcontracting and offshoring are not allowed.

Classification Codes
NAICS561440Collection Agencies
PSCR705Debt Collection Services
Smart Codes
claims collection serviceshealthcare revenue cycleepic integration services
Specifications
Service Only
Timeline
Sep 14, 2026-Start Date
Oct 12, 2026-Open Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Workers' Compensation and Employers Liability — $100,000.00
Scored
  • Minimum 4 references
  • Client point of contact required for each reference
No
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