Citywide Debt Collection Services (Re-Bid)

The City of Palm Bay is seeking debt collection services for outstanding utility bills and unpaid building permit fees under a three-year agreement with two one-year renewal options.

City of Palm Bay


General
Open
49-RFP-26
Oct 06, 2026 01:00 PM
Aug 31, 2026 04:00 AM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
susan.ziegler@pbfl.org
+13219523424
1100 Malabar Road SE, Palm Bay, FL, USA
Description

The City of Palm Bay is soliciting debt collection services for its Utility and Building Departments. Accounts referred for collection will include outstanding utility bills and unpaid building permit fees. Each department may have distinct business requirements, while the general project requirements remain consistent; the City does not conduct collection activities on these accounts. The draft agreement states an initial three-year term from the date of award, with two additional one-year renewal periods by mutual agreement. The contractor must provide references for at least three current comparable service relationships. The solicitation package also includes human-trafficking, non-collusion, and drug-free-workplace documents. Required contract insurance includes commercial general liability, automobile liability, optional umbrella/excess liability under the stated condition, and workers' compensation coverage.

Classification Codes
NAICS561440Collection Agencies
PSCR705Debt Collection Services
Smart Codes
debt collection servicesutility bill collectionspermit fee collections
Specifications
Service Only
Timeline
Aug 31, 2026 04:00 AM-Open Date
Sep 17, 2026 07:00 PM-Questions Due Date
Oct 06, 2026 01:00 PM-Close Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Umbrella / Excess Liability — $1,000,000.00
  • Workers' Compensation
Required
  • Minimum 3 references
  • Client point of contact required for each reference
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