Microtransit, Paratransit, and Turnkey Transportation Services
NEORide
Original Solicitation Links
Contact
Submission Instructions
Description
NEORide is soliciting proposals from vendors that can provide both a mobility platform and turnkey microtransit services. The platform must support central dispatch and administration, rider and operator applications, trip booking and scheduling, ADA paratransit eligibility and operations, reporting, billing, third-party provider management, electronic payments, and integrations with EZfare, GTFS Flex and trip planning, and EZConnect. Implementation and support include project management, configuration, testing, data migration, documentation, training, maintenance, technical support, and service-level agreements. Turnkey services include mobilization and transition, vehicles and accessible fleet capacity, operators, maintenance, facilities, dispatch, customer service, safety and compliance, performance reporting, billing support, and service closeout. Proposers must complete the mobility-platform and turnkey-service pricing sheets, compliance matrices, technical proposal, proposed SLAs, and required vendor responses. NEORide intends to establish up to two master services agreements, with no guaranteed minimum volume or revenue; participating agencies may subsequently issue participation agreements or purchase orders.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Workers' Compensation
- Employer's Liability — $1,000,000.00
- Commercial General Liability — $1,000,000.00
- Commercial Auto Liability — $5,000,000.00
- Professional Liability/Errors & Omissions/Malpractice — $1,000,000.00
- Third Party Crime Coverage — $1,000,000.00
- Minimum 3 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| G - Sample Participation_Agreement | Jun 16, 2026 12:30 PM |
| B - NEORide Turnkey Microtransit Requirements | Oct 12, 2026 03:53 PM |
| Microtransit,_Paratransit_and_Turnkey_Transportation_Services_(Addendum_#1_Revision).pdf | Oct 14, 2026 01:21 PM |
| C - NEORide Mobility Platform Price Sheet | Oct 12, 2026 03:12 PM |
| A - Sample_MSA | Oct 12, 2026 02:24 PM |
| E - NEORide SaaS Requirements | Oct 12, 2026 12:05 PM |
| D - NEORide Turnkey Service Price Sheet | Oct 12, 2026 02:17 PM |
| F - NEORide Mobility Platform and Turnkey SOW | Oct 12, 2026 03:53 PM |
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