South Region Transit, Paratransit, and Microtransit Operations

The City of Los Angeles Department of Transportation is seeking a contractor to manage and operate South Region Commuter Express, Community DASH, Cityride Dial-a-Ride paratransit, and LA now microtransit services under a five-year contract with two one-year options.

City of Los Angeles > Department of Transportation > Bureau of Transit Services


General
Open
224081
Dec 10, 2026 11:00 PM
Sep 17, 2026 12:00 PM
5 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
janine.ying@lacity.org
Submission Instructions
Description

The City of Los Angeles Department of Transportation is soliciting proposals for comprehensive management and operation of South Region Commuter Express lines, Community DASH fixed-route services, Cityride Dial-a-Ride paratransit services for Areas 2 and 3, two Cityride connector routes, and LA now South Los Angeles Zone 2 microtransit. The scope includes vehicle operations, dispatching, reservations, scheduling, fare collection, customer service, ADA-compliant transportation, reporting, safety, staffing, and coordination with overflow paratransit providers. The contractor must maintain and operate a City-provided fleet of approximately 126 vehicles, including CNG, gasoline, and electric buses and vans; provide preventive maintenance, repairs, fueling or charging, facility operations, security, janitorial services, technology support, and extensive MIS and FTA National Transit Database reporting. The contract is structured as a five-year base term with two one-year options, and proposals must include operational, staffing, maintenance, transition, safety, security, technology, and cost plans.

Classification Codes
NAICS485113Bus and Other Motor Vehicle Transit Systems
PSCV212Motor Passenger Services
Smart Codes
public transit operationsparatransit servicesmicrotransit operations
Specifications
Service
Timeline
Sep 17, 2026-Posted Date
Oct 08, 2026 05:00 PM-Mandatory Virtual Pre-Proposal Conference (required)
Register by October 7, 2026, at 5:00 p.m. PT; at least one representative from each proposer must attend and remain logged in until the conference concludes.
Oct 17, 2026 03:00 PM-Fleet Vehicle Inspection: Commuter Express, DASH, and Cityride (optional)
Inspection runs through 2:00 p.m. PT; proposers should have access to vehicle records.
Oct 24, 2026 03:00 PM-Fleet Vehicle Inspection: LA now (optional)
Oct 28, 2026 12:00 AM-Questions Due Date
Nov 26, 2026-BIP Outreach Deadline
Dec 10, 2026 11:00 PM-Proposal Submission Deadline
Jan 1, 2027-Tentative Proposer Interviews
May 1, 2027-Tentative Contract Award Notification
May 1, 2028-Tentative Contract Start Date
Requirements
Associate degree
Required
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
  • General Liability — $2,000,000.00
  • Automobile Liability — $15,000,000.00
  • Pollution Liability — $2,000,000.00
  • Cyber Liability — $2,000,000.00
Required
  • Minimum 3 references
  • Within the last 7 years
  • Client point of contact required for each reference
Documents
Title
Exhibit 15 - Union Agreements
Exhibit 17 - Sample Daily Pre-Trip and Post-Trip Inspection Report
Exhibit 3 - Cityride Program Guide and Cityride Maximum Allowable Revenue Service Hours
Exhibit 11 - FTA Annual Project Financial Reporting Forms
Exhibit 18 - Examples of Staff Retention and Bonus Incentive Programs
Exhibit 19 - Transit NTD Data Summary Sheets
14. Proposal Forms - Instructions for Forms and Forms C1-C-14
Exhibit 10 - Reporting Requirements
Exhibit 7 - Service Performance Standards & Performance Penalties v.2
Exhibit 6 - South Region Community DASH Route Operational Requirements - Google Docs
Exhibit 8 - Cityride Violation Letters
Exhibit 12 - South Region Transit Fleet Description
Exhibit 4 - LAnow South Los Angeles (LAnow Zone 2) Service Area Map
Attachment E - Contractor-Supplied Transit Maintenance Facility Standards & Requirements
Attachment D - City-Owned Fleet Vehicle Maintenance Standards & Requirements
Exhibit 13 - South Region Transit Fleet Current ITS Equipment
Exhibit 5 - South Region Commuter Express Line Operational Requirements - Google Docs
RFP South Region Transit, Paratransit, and Microtransit Services, RAMP ID 224081
Exhibit 14 - Current Classifications of Employees Covered Under the Service Contractor Worker Retention Ordinance
Forms Cover Page, Instructions, and Forms C1-C-14
Exhibit 2 - LAUSD Calendars
Exhibit 9 - South Region Cityride Unincorporated Service Area Maps
Exhibit 16 - Position and Task Report
Attachment B - Federal Transit Administration (FTA) Contractual Provisions (rev. 6.6.24)
Attachment A - Mandatory City Contracting Requirements (July 2026)
Exhibit 1 - Proposal Requirements Checklist (Check References Before Release)
Attachment C - City-Owned Transit Maintenance Facility Standards & Requirements
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