LIFT Paratransit Operations and Eligibility Services

TriMet is seeking a contractor to provide LIFT paratransit transportation operations, contact center services, and eligibility services across its Portland metropolitan-area service district.

Tri-County Metropolitan Transportation District of Oregon


General
Open
ROF270054LJ (RFP)
Nov 23, 2026 07:30 PM
Oct 09, 2026 12:15 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
joyl@trimet.org
Submission Instructions
Online
Description

TriMet is soliciting proposals for comprehensive LIFT paratransit services, including transportation operations, contact center functions, and passenger eligibility services. The opportunity covers accessible transportation for disabled and elderly passengers and related dispatch, call-center, and service-coordination activities. The solicitation package includes proposal forms, a questions/exceptions form, an offerors list collection form, a proposal price form, and an anticipated annual turnover attachment. Proposals must be submitted through Bid Locker, and proposers must register with TriMet. A pre-proposal conference and site visit will be held at TriMet’s Powell ATP Facility, including tours of facilities and a LIFT vehicle.

Classification Codes
NAICS485991Special Needs Transportation
PSCV229TRANSPORT/TRAVEL/RELOCATION- TRAVEL/LODGING/RECRUIT: PURCH OF TRANSIT/PUBLIC TRANSPORT FARE MEDIA
Smart Codes
paratransit transportation operationstransportation contact centerparatransit eligibility services
Specifications
Service Only
Timeline
Oct 9, 2026-Posted
Oct 30, 2026 04:00 PM-Pre-Proposal Conference and Site Visit (optional)
Attendees must register by the conference start time and will tour various facilities and a LIFT vehicle.
Nov 23, 2026 07:30 PM-Proposal Due Date
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