COBRA Administration and Retiree Billing Services

The Metropolitan Government of Nashville and Davidson County is seeking a contractor for COBRA administration, compliance, and direct billing services for retirees and former City Council members under an anticipated five-year contract.

Metropolitan Government of Nashville and Davidson County


General
Open
Oct 14, 2026 08:00 PM
Sep 10, 2026 01:38 PM
5 years
Request for Quote/Qualifications (RFQ)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
grace.wichert@nashville.gov
+16158803096
Nashville, TN, USA
Submission Instructions
Online
Description

The Metropolitan Government of Nashville and Davidson County is soliciting proposals for COBRA administration and compliance services, along with direct billing and premium collection for retirees, former or retired City Council members, and their dependents or survivors. The contractor will manage COBRA notices, elections, participant customer service, premium collection and remittance, annual enrollment distribution, carrier transactions, direct-pay billing, online and automatic payment options, and monthly and annual reporting. The scope also includes secure weekly data-feed processing through SFTP, HIPAA and HITECH compliance, implementation and transition without interruption of coverage, participant and agency portals or tools, annual ACA reporting support, archiving for at least seven years, disaster recovery, and detailed business-plan and service-capability responses. The solicitation requires separate cost, experience and qualifications, and business plan submissions, as well as completion of specified security, subcontractor, vendor, contract-acceptance, and affidavit materials.

Classification Codes
NAICS524292Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
PSCR699Other Administrative Support Services
Smart Codes
cobra administration servicesretiree benefits billingbenefits enrollment administration
Specifications
Service Only
Timeline
Sep 10, 2026 02:29 PM-Open Date
Sep 22, 2026 04:30 PM-Pre-Offer Meeting (optional)
Register in advance; event password: Metro. Webex participation details will be provided by confirmation email.
Sep 24, 2026 08:00 PM-Questions Due Date
Oct 14, 2026 08:00 PM-Close Date
Nov 3, 2026-Award Date
Nov 13, 2026-Protest Period Ends and Outstanding Documents Due
Nov 18, 2026-Contract Sent to Awarded Supplier
Dec 9, 2026-Sourcing Process Complete
Requirements
Required
  • General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers Compensation
  • Employer's Liability — $100,000.00
  • Professional Liability — $1,000,000.00
  • Cyber Liability
  • Technological Errors and Omissions Liability — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 2 years
Documents
TitleDate Posted
rfp09102610Sep 10, 2026 01:38 PM
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