Armored Courier Services

The City of Palo Alto is seeking a firm to provide same-day armored courier retrieval and delivery of City revenue from six municipal facilities to its designated banking agent for an initial three-year term with two optional one-year extensions.

City of Palo Alto > Administrative Services Department > Purchasing/Contract Administration


General
Open (open)
RFP198905
Oct 14, 2026 10:00 PM
Sep 24, 2026 01:54 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
nanette.obrien@paloalto.gov
+16503292271
250 Hamilton Avenue, Palo Alto, CA, USA
Submission Instructions
Online
Submit the proposal electronically through the City's electronic procurement system (OpenGov) and ensure it is in submitted status by the deadline.
Description

The City of Palo Alto is soliciting armored courier services for the secure, same-day retrieval of City revenue from six designated facilities and delivery to the City's designated banking agent, the U.S. Bank Oakland Cash Vault. Scheduled pickups occur on specified weekdays at Revenue Collections, Palo Alto Municipal Airport, Lucie Stern, Mitchell Park Community Center, the Art Center, and the Police Department. The contractor must adhere to the collection schedule, allow ten minutes per scheduled pickup, provide emergency-service and vehicle-disablement procedures, address storage and reimbursement if same-day delivery cannot occur, and maintain shipment-liability arrangements. The initial agreement term is November 1, 2026, through October 31, 2029, with up to two additional 12-month extensions. Proposals must include a technical proposal, completed firm-experience form, separate cost proposal, evidence of financial stability, required questionnaire responses, and other applicable information. The contractor must hold a California Highway Patrol armored-car operator license; vehicles require CHP inspection and authorization, and armed guards require applicable California BSIS firearms permits. Required insurance includes workers' compensation, employer's liability, general liability, automobile liability, and professional liability as specified in the solicitation.

Classification Codes
NAICS561613Armored Car Services
PSCR602Courier and Messenger Services
Smart Codes
armored courier servicescash-in-transit servicesrevenue collection transport
Specifications
Service Only
Timeline
Sep 24, 2026-Release Project Date
Oct 07, 2026 08:00 PM-Question Submission Deadline
Oct 14, 2026 10:00 PM-Proposal Submission Deadline
Nov 1, 2026-Contract Start
Oct 31, 2029-Initial Contract End
Requirements
Required
  • Worker's Compensation
  • Employer's Liability
  • General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
Required
  • Minimum 5 references
  • Within the last 5 years
  • Client point of contact required for each reference
No
Documents
TitleDate Posted
C - General Services Agreement SampleSep 23, 2026 11:10 AM
Armored_Courier_Services.pdfSep 24, 2026 01:55 PM
B - Firm ExperienceSep 23, 2026 10:59 AM
E - Insurance RequirementsSep 23, 2026 10:59 AM
A - RFP198905-Cost Proposal Form-FINALSep 24, 2026 12:07 PM
D - General Services Agreement Appendix C SampleSep 23, 2026 11:10 AM
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