California Electronic Benefit Transfer Services

The California Health and Human Services Agency's Office of Technology and Solutions Integration is seeking a contractor to transition, operate, and maintain statewide Food and Cash, SUN Bucks, and WIC electronic benefit transfer services.

California > Health and Human Services Agency > Office of Technology and Solutions Integration > Department of Technology > Office of Statewide Technology Procurement


General
Open
-74050233
Dec 14, 2026 12:00 PM
Sep 03, 2026 11:56 PM
7 years base + 3 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
leanne.nguyen@state.ca.gov
+19168984625
Submission Instructions
State file-sharing site
Volume 1 Administrative & Technical, Volume 2 Cost
Description

The State of California is soliciting proposals for comprehensive electronic benefit transfer services supporting Food and Cash benefits, SUN Bucks, WIC, the Farmers' Market Nutrition Program, and related benefit programs. The selected contractor will provide transition services from the incumbent system, migrate account and transaction data, establish interfaces and telecommunications, conduct testing and cutover, and support ongoing statewide operations. The scope includes EBT host systems, transaction processing, settlement and reconciliation, card and PIN issuance, retailer enablement, wired and wireless POS equipment, automated response units, 24/7 cardholder and retailer call centers, websites, mobile applications, fraud analytics, data warehousing, administrative applications, reporting, disaster services, security, customer support, and WIC farmer QR-code transactions. Proposals must include administrative and technical responses, bidder and staff qualifications, narrative responses, transition workplans for Food and Cash EBT and WIC EBT, and completed cost worksheets.

Classification Codes
NAICS522320Financial Transactions Processing, Reserve, and Clearinghouse Activities
PSCR711Banking Services(includes accepting and cashing government checks and other payment instruments, accepting direct deposits, accepting payments to the government from the public)
Smart Codes
electronic benefit transfer servicesbenefit payment processingcall center services
Specifications
Supply & Service
Timeline
Sep 3, 2026-Published Date
Sep 21, 2026-Written Questions and Requests for Changes Due
Oct 5, 2026-State Responses to Written Questions Due
Nov 16, 2026-Intent to Bid and Signed Confidentiality Statement Due
Nov 30, 2026-File-Sharing Site Access Request Due
Dec 14, 2026-Proposal Submission Deadline
Feb 8, 2027-Confidential Negotiation Discussions and Best and Final Offer
May 25, 2027-Contract Award
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Automobile Liability — $2,000,000.00
  • Technology Professional Liability/Errors and Omissions — $25,000,000.00
  • Cyber Liability Insurance — $25,000,000.00
  • Crime Insurance — $10,000,000.00
  • Workers' Compensation Insurance — $1,000,000.00
Required
  • Client point of contact required for each reference
'Financial Transactions Processing, Reserve, and Clearinghouse Activities' Opportunities
Roosevelt County Banking Services

Roosevelt County is seeking a banking institution to provide comprehensive banking, cash management,...

Due in 12 days•Roosevelt County
Payment Processing Services

The Town of Newton is seeking proposals for payment processing services under Competitive Contract C...

Due in 5 days•Town of Newton
Comprehensive Banking Services

Cleveland State University is seeking proposals for comprehensive banking services, with responses d...

Due in 8 days•Cleveland Institute of Art
Supplemental Banking Services

The Rowan University/Rutgers-Camden Board of Governors is seeking a qualified bank to provide supple...

Due in 3 days•Rowan University/Rutgers-Camden Board of Governors
Supplemental Banking Services

The Rowan University/Rutgers-Camden Board of Governors is seeking a qualified bank to provide supple...

Due in 3 days•Rowan University/Rutgers-Camden Board of Governors
Purchasing Card Services

The Town of Palm Beach is seeking qualified financial institutions to provide purchasing card, or co...

Due in 24 days•Town of Palm Beach
Banking Services

The Worcester Housing Authority is seeking competitive sealed proposals from qualified contractors t...

Due in 23 days•Worcester Housing Authority
GSA SmartPay 4 Master Contract Market Research

The General Services Administration is seeking industry feedback on draft pricing and performance re...

Due in 8 days•United States of America > GENERAL SERVICES ADMINISTRATION > FEDERAL ACQUISITION SERVICE > GSA/FAS/PSHC/CONTRACT OPERATIONS
Municipal Banking and Treasury Management Services

The City of North Bend is seeking a qualified financial institution to provide comprehensive banking...

Due in 3 days•City of North Bend
Comprehensive Banking Services

The University of Southern Mississippi is seeking one bank service provider for comprehensive deposi...

Due in 11 days•University of Southern Mississippi
Primary Depository Services

The City of League City is seeking an eligible financial institution with a branch or main office wi...

Due in 18 days•City of League City
Banking and Related Services

The South Carolina Education Lottery is seeking qualified FDIC-insured financial institutions to pro...

Due in 3 days•South Carolina > South Carolina Education Lottery
Electronic Payment Services

The California State Controller's Office is seeking a single contractor to provide electronic paymen...

Due in 3 days•California > State Controller's Office
Payment Gateway Services

The Hawaii Department of Agriculture and Biosecurity is seeking a payment provider to process transa...

Due in about 18 hours•Hawaii > Department of Agriculture and Biosecurity > Plant Industry Division
Payables Program and Merchant Services

The University of Missouri System is requesting proposals for furnishing and delivering a payables p...

Due in 5 days•University of Missouri System
Commercial Banking Services

The Housing Authority of Maricopa County is seeking an FDIC-insured banking institution to provide c...

Due in about 1 month•Maricopa County
Cashless Transaction Management Solution and Related Services

Ontario Education Collaborative Marketplace (OECM) is seeking a cashless transaction management solu...

Due in 26 days•Ontario > Supply Ontario
Depository Banking Services

Brazos Valley Solid Waste Management Agency, Inc. is seeking qualified financial institutions to pro...

Due in 10 days•Brazos Valley Solid Waste Management Agency, Inc.
Primary Depository and Treasury Services

The City of League City is seeking qualified financial institutions to provide primary depository, t...

Due in 18 days•City of League City
Banking and Treasury Management Services

Hillsborough County Public Schools is seeking one qualified public depository to provide comprehensi...

Due in 12 days•Hillsborough County Public Schools > Procurement Services Department
Primary Depository and Banking Services

The City of Shenandoah, Texas, is seeking qualified financial institutions to provide primary deposi...

Due in 18 days•City of Shenandoah
Purchasing Card Services

The Town of Palm Beach is seeking proposals from qualified financial institutions to provide purchas...

Due in 24 days•Town of Palm Beach
Primary Depository Services

The City of Georgetown, Texas, is seeking a qualified financial institution with a local branch or m...

Due in 18 days•City of Georgetown
Depository Banking Services

Aubrey Independent School District is seeking a depository bank to provide banking services includin...

Aubrey Independent School District
Primary Depository Services

The City of Georgetown, Texas, is seeking a qualified financial institution to provide primary depos...

Due in 18 days•Westfield > Purchasing Department
Opportunities Near Fresno, California
Workers' Compensation Claims Administration Services

The City of Fresno is soliciting proposals from qualified firms to provide claims administration of ...

Due in 4 days•City of Fresno > General Services Department > Purchasing Division
Fresno Area Evidence Impound Towing and Storage Services

The California Highway Patrol is seeking a contractor to provide as-needed 24-hour evidence impound ...

Due in 8 days•California > Department of California Highway Patrol > Business Services Section
Network Equipment and Maintenance for Internal Connections

Fresno Unified School District is seeking proposals for network equipment and related services, incl...

Due in 5 days•Fresno Unified School District
Network Equipment for Internal Connections

Fresno Unified School District is seeking a single vendor to provide new network switches, VoIP phon...

Due in 5 days•Fresno Unified School District
Sheriff's Office Cremation Services

Fresno County is seeking a single vendor to provide approximately 150 annual cremations for the Sher...

Due in 23 days•County of Fresno > Sheriff's Office > Purchasing
Emergency Shelter Operations

The City of Fresno is seeking community-based organizations to operate emergency shelters for unshel...

Due in 3 days•City of Fresno > Planning and Development Department
Bullard and Forkner Traffic Signal Equipment

The City of Fresno is seeking new traffic signal poles, mast arms, a pedestrian push button post, an...

Due in 2 days•City of Fresno > Capital Projects Department
Resource Family Training and Support Services

The County of Fresno Department of Social Services is seeking one provider to deliver comprehensive ...

Due in about 1 month•County of Fresno > Department of Social Services
Water and Wastewater Treatment Chemicals

The County of Fresno is requesting quotations for as-needed delivery of certified water and wastewat...

Due in 2 days•County of Fresno > Department of Public Works and Planning
CDBG Social Services for Low- to Moderate-Income Persons

The County of Fresno is seeking up to three organizations to provide CDBG-funded social services for...

Due in about 23 hours•County of Fresno > Office of Housing and Homelessness
Church Avenue Bus Stop Improvement Design Services

The City of Fresno is seeking a qualified engineering consultant to provide full design and construc...

Due in 12 days•City of Fresno > Transportation > Fresno Area Express
Multisystemic Therapy Services

The County of Fresno Department of Behavioral Health is seeking one qualified vendor to provide comm...

Due in 3 days•County of Fresno > Department of Behavioral Health
Low-Income Home Weatherization Subcontractor Services

Fresno Economic Opportunities Commission is seeking qualified subcontractors to provide weatherizati...

Due in 9 days•Fresno Economic Opportunities Commission
Regional Center Security Guard Services

The County of Fresno is requesting quotations for uniformed security guard services, patrols, and em...

Due in 4 days•County of Fresno > Department of Social Services > Purchasing
Network Equipment and Internal Connections Services

Fresno Unified School District is seeking proposals for network equipment and related maintenance, i...

Due in 5 days•Fresno Unified School District
Network Equipment for Internal Connections

Fresno Unified School District is seeking equipment-only proposals for network switches, VoIP phones...

Due in 16 days•Fresno Unified School District
Network Equipment and Internal Connections Services

Fresno Unified School District is seeking proposals for network equipment and related maintenance, i...

Due in 5 days•Fresno Unified School District
Regional Street Outreach Services

The County of Fresno is seeking service providers for comprehensive, housing-focused street outreach...

Due in 2 days•Fresno Council of Governments
HAWK Traffic Signal Poles and Arms

The City of Fresno is seeking electronic bids for a product purchase contract supplying HAWK traffic...

Due in 16 days•City of Fresno > Purchasing Division
Shaw Avenue Paving from Fruit to West Avenues

The City of Fresno is seeking a contractor to rehabilitate approximately 0.5 miles of Shaw Avenue fr...

Due in 9 days•City of Sanger
HAWK Signal Equipment

The City of Fresno is seeking bids for HAWK pedestrian-activated signal equipment, including signal ...

Due in 16 days•City of Fresno > Capital Projects Department
Correctional and Juvenile Food Services

Fresno County is seeking one vendor to manage adult correctional and juvenile food services for its ...

Due in 3 days•County of Fresno > Probation Department
Los Gatos Recharge Basin Phase 1 Design-Build

Westlands Water District is seeking a design-builder team to provide design, permitting, major earth...

Due in about 1 month•Water District
Network Equipment for Internal Connections

Fresno Unified School District is seeking proposals for network equipment and related services, incl...

Due in 5 days•Fresno Unified School District
Network Equipment for Internal Connections

Fresno Unified School District is seeking a single vendor to provide new network switches, VoIP phon...

Due in 5 days•Fresno Unified School District
Comments
Correspondences
Custom Fields