Transit Security Services

Indianapolis Public Transportation Corporation is requesting proposals for mobile, front-office, fare inspection, and walking patrol services across five Indianapolis transit properties and its transit network.

Indianapolis Public Transportation Corporation


General
Open
RFP 26-05-586
Nov 04, 2026 08:00 PM
Sep 08, 2026 12:00 PM
2 years base + 3 × 1 year options
Minority-Owned BusinessWoman-Owned BusinessVeteran-Owned BusinessOther
Request for Proposal (RFP)
Local
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Original Solicitation Links
Original Notices
The Indianapolis Star — Indianapolis, IndianaSep 8, 2026

Indianapolis Public Transportation Corporation (IPTC) Request for Proposal RFP 26-05-586 Security Services   Summary: IPTC is requesting proposals from qualified security firms to provide mobile, front-office, fare inspection, and walking patrol services across the IPTC service area. IPTC's properties requiring security coverage are:   A. West Campus – 1501 W. Washington Street, Indianapolis, IN B. Julia M. Carson Customer Transit Center (CTC) – 201 E. Washington Street, Indianapolis, IN C. East Campus – 9503 E. 33rd Street, Indianapolis, IN D. West Michigan – 2425 W. Michigan Street, Indianapolis, IN   The West Campus, Julia M. Carson CTC, and East Campus require seven (7) days per week, twenty-four (24) hours per day, three hundred sixty-five (365) days per year. The West Michigan property requires variable coverage.   To view this RFP and the Statement of Work (SOW) online, you must first visit indygo.bonfirehub.com to register your company. Registration is free and easy. Once registered, you will see all current solicitations as well as being informed of upcoming projects.   Issue of RFP: 9/8/2026 by EOD Written Questions Due: 10/5/2026 by 3:00pm EST Answers Provided and Posted: 10/15/2026 by EOD Proposal Due Date: 11/4/2026 by 3:00pm EST (via the Bonfire portal) 9/8, 9/25, 10/9          12609986

Indianapolis Public Transportation Corporation (IPTC) ——— Request for Proposal RFP 26-05-586 Security Services ——— Summary: IPTC is requesting proposals from qualified security firms to provide mobile, front-office, fare inspection, and walking patrol services across the IPTC service area. IPTC's properties requiring security coverage are: A. West Campus – 1501 W. Washington Street Indianapolis, IN B. Julia M. Carson Customer Transit Center (CTC) – 201 E. Washington Street Indianapolis, IN C. East Campus – 9503 E. 33rd Street Indianapolis, IN D. West Michigan – 2425 W. Michigan Street Indianapolis, IN The West Campus, Julia M. Carson CTC, and East Campus require seven (7) days per week, twenty-four (24) hours per day, three hundred sixty-five (365) days per year. The West Michigan property requires variable coverage. To view this RFP and the Statement of Work (SOW) online, you must first visit indygo.bonfirehub.com to register your company. Registration is free and easy. Once registered, you will see all current solicitations as well as being informed of upcoming projects. Issue of RFP: 9/8/2026 by EOD Written Questions Due: 10/5/2026 by 3:00pm EST Answers Provided and Posted: 10/15/2026 by EOD Proposal Due Date: 11/4/2026 by 3:00pm EST (via the Bonfire portal) 26-2745--09:11--25--10:09

Contact
procurement@indygo.net
Submission Instructions
Online
Description

Indianapolis Public Transportation Corporation is seeking qualified security firms to provide mobile, front-office, fare inspection, and walking patrol services across five properties and its transit network. The West Campus Administrative Building, Julia M. Carson Customer Transit Center, and East Campus Administrative Building require continuous coverage seven days per week, 24 hours per day, 365 days per year; the West Michigan Building requires variable coverage. The scope also includes unarmed Fare Inspection Officers monitoring fare compliance on the bus rapid transit system and Law Enforcement Officers monitoring BRT traffic lanes, platforms, the customer transit center, fixed-route bus routes, and stops. The service area includes approximately 2,350 passenger bus stops, 88 BRT platforms, three Superstop platforms, approximately 200 fixed-route buses, and approximately 82 paratransit vehicles. The proposal package requires a letter of interest, IPTC certifications, acknowledgment of addenda, a proposal offer cost form, a certificate of insurance, financial statements, qualifications and experience, and a project approach. Addendum 2 confirms the applicable XBE participation goals of 15% MBE, 8% WBE, 3% VBE, and 1% DOBE; clarifies that documented good-faith efforts are reviewed when goals are not met; and provides additional scope and pricing clarifications. The addendum acknowledgment must be submitted with the proposal.

Classification Codes
NAICS561612Security Guards and Patrol Services
PSCS206Guard Services
Smart Codes
mobile security patrolstransit security servicesfare inspection services
Specifications
Service
Timeline
Sep 08, 2026 12:00 PM-Open Date
Sep 22, 2026 06:00 PM-Pre-Proposal Meeting (optional)
Microsoft Teams; request the virtual link from procurement@indygo.net.
Oct 05, 2026 07:00 PM-Questions and Contract Exception Requests Due
Oct 16, 2026-Answers to Written Questions and Contract Exceptions
Nov 04, 2026 08:00 PM-Proposal Due Date
Nov 30, 2026-Interviews, If Needed (optional)
Interviews may be arranged at IPTC's discretion for the most qualified vendors; the proposed project manager is expected to lead the presentation.
Dec 3, 2026-Interviews, Alternate Date, If Needed (optional)
Alternate interview date, if interviews are needed.
Requirements
High school diploma or equivalent (e.g., GED)
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Employer's Liability — $1,000,000.00
  • Workers Compensation
Scored
  • Minimum 5 references
  • Within the last 5 years
  • Client point of contact required for each reference
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