Behavioral Health Ombudsman Services

The Indiana Department of Administration, on behalf of the Indiana Family and Social Services Administration's Division of Mental Health and Addiction, is seeking one or more contractors to provide behavioral health ombudsman services under RFP 27-88778.

Indiana > Department of Administration > Family and Social Services Administration > Division of Mental Health and Addiction


General
Open
27-88778
Nov 30, 2026 08:00 PM
Oct 15, 2026 10:09 AM
2 years base + 3 × 1 year options
Veteran-Owned Business
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Original Notices
The Indianapolis Star — Indianapolis, IndianaOct 16, 2026

Legal Notice STATE OF INDIANA DEPARTMENT OF ADMINISTRATION NOTICE TO BIDDERS ON BEHALF OF: Indiana Family and Social Services Administration, Division of Mental Health and Addiction SOLICITATION FOR: Behavioral Health Ombudsman, RFP 27-88778 PROPOSAL DUE DATE: November 30, 2026, by 3:00 PM EST/EDT https://www.in.gov/idoa/2354.htm 10/16, 23;   12692444

STATE OF INDIANA DEPARTMENT OF ADMINISTRATION ——— NOTICE TO BIDDERS ——— ON BEHALF OF: Indiana Family and Social Services Administration, Division of Mental Health and Addiction SOLICITATION FOR: Behavioral Health Ombudsman, RFP 27-88778 PROPOSAL DUE DATE: November 30, 2026, by 3:00 PM EST/EDT https://www.in.gov/idoa/2354.htm 26-3075--10:16--23

Contact
alehumbert@idoa.in.gov
402 West Washington Street, Indianapolis, IN, USA
Description

The Indiana Department of Administration, on behalf of the Indiana Family and Social Services Administration's Division of Mental Health and Addiction, is soliciting proposals from one or more contractors to provide behavioral health ombudsman services. The detailed statement of work is provided in Attachment K. Proposals must include an Executive Summary, Business Proposal, Technical Proposal, Cost Proposal, Cost Proposal Narrative, Cost Assumptions, Conditions, and Constraints, Attestation Form, and the other required attachments and templates identified in the solicitation. The contract term is two years from contract execution, with up to three one-year renewals at the State's option. Evaluation includes mandatory compliance, management and technical quality, cost, Indiana business or small-business participation, and Indiana Veteran Owned Small Business subcontractor participation. The solicitation establishes a 3% Indiana Veteran Owned Small Business subcontracting goal and permits evaluation points for qualifying participation.

Classification Codes
NAICS813319Other Social Advocacy Organizations
PSCAN56MENTAL HEALTH - MANAGEMENT AND SUPPORT
Smart Codes
behavioral health servicesmental health advocacyombudsman services
Specifications
Service Only
Timeline
Oct 28, 2026-Deadline to Submit Pre-Proposal Networking Form
Oct 28, 2026 01:30 PM-Pre-Proposal Conference (optional)
General presentation; virtual link to be posted on the Current Business Opportunities webpage no later than 48 hours before the published date.
Nov 04, 2026 08:00 PM-Deadline to Submit Written Questions
Nov 12, 2026-Response to Written Questions and Amendments
Nov 30, 2026 08:00 PM-Proposal Due Date
Nov 30, 2026 08:00 PM-Submission of Reference Check Forms to State
Dec 7, 2026-Proposal Evaluation
Dec 12, 2026-Proposal Discussions or Clarifications
Dec 14, 2026-Oral Presentations
Dec 16, 2026-Best and Final Offers
Jan 4, 2027-Award Recommendation
Requirements
Scored
Location
Local Preference:Local Preference
Documents
TitleDate Posted
rfp101526oOct 15, 2026 10:09 AM
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