Older Adult Shopper and Errand Services

Broome County Office for Aging is seeking multiple providers for volunteer shopper and errand services, including grocery shopping, client transportation, home delivery, and online-shopping assistance for older adults in Broome County.

Broome County > Office for Aging


General
Open
2026-050
Oct 21, 2026 06:00 PM
Sep 30, 2026 03:42 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
mary.turbush@broomecountyny.gov
Submission Instructions
Mail
Broome County Department of Purchasing, 60 Hawley Street, 2nd Floor, Edwin L. Crawford County Office Building, Binghamton, New York 13901
Description

Broome County Office for Aging is seeking proposals from qualified agencies to provide shopper services for older adults who are homebound, unable to shop, or lack informal support. Multiple grantees may be selected across three service categories: volunteer, staff, or intern-supported shopping and home delivery with client contact; transportation of clients to stores and return of clients and purchases; and online-shopping assistance by phone or in person. Services may be provided in clients’ homes and online, and online-shopping programs must address client-device access, payment protection, delivery arrangements, and telephone reassurance where applicable. Providers must recruit, train, supervise, and conduct background checks on personnel and volunteers; match them with eligible clients; support weekly or biweekly shopping; maintain service and contribution records; submit monthly reports and invoices; and provide program, staffing, recruitment, client-satisfaction, service-delivery, and budget information. The contract is intended for a 12-month term with up to four optional one-year renewals. Up to $75,000 in county funding is available annually for the overall program, with required matching contributions based on the amount awarded.

Classification Codes
NAICS624120Services for the Elderly and Persons with Disabilities
PSCR602Courier and Messenger Services
Smart Codes
senior errand servicesgrocery delivery servicesvolunteer program management
Specifications
Service Only
Timeline
Sep 30, 2026 03:42 PM-Publication Date
Oct 09, 2026 08:00 PM-Questions Due Date
Oct 21, 2026 06:00 PM-Proposal Submission Deadline
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employer's Liability — $100,000.00
  • Disability Insurance
  • Umbrella Coverage — $5,000,000.00
Scored
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rfp093026zSep 30, 2026 01:31 PM
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