Cityworks Migration to Trimble Unity Cloud

The City of Durham is seeking implementation and migration services to move its Cityworks AMS and PLL systems to Trimble Unity Maintain and Unity Permit, including data migration, integrations, testing, training, and support.

City of Durham > Technology Solutions Department


General
Open (open)
27-1109
Oct 28, 2026 09:00 PM
Sep 28, 2026 08:00 AM
11 months
Other
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
deborah.finken@durhamnc.gov
+19195604122
101 City Hall Plaza, Durham, NC, USA
Submission Instructions
Email
Description

The City of Durham is soliciting proposals for implementation services to migrate its on-premises Cityworks AMS and PLL applications to the cloud-based Trimble Unity Maintain and Unity Permit platforms. The scope includes solution design, business and gap analysis, process streamlining, configuration, data migration, integration rebuilding, report and dashboard migration, user acceptance testing, training, documentation, and hypercare support. The selected contractor must support integrations with systems including Oracle, ArcGIS, ArcGIS Indoors, Oracle Utility Billing, OAG, Clariti, PublicStuff, Routeware, Radley, and related applications. The contractor must also either integrate the Freeance mobile application with the Unity platform or migrate users to the Unity Field application. Proposals will be evaluated on project understanding, methodology, management plan, experience and qualifications, and cost. The City expects services to begin in February 2027 and be completed by December 2027.

Classification Codes
NAICS541512Computer Systems Design Services
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
cloud software migrationenterprise software implementationsystems integration services
Specifications
Service Only
Timeline
Sep 28, 2026-Publication Date
Oct 05, 2026 05:00 PM-Pre-Proposal Conference (optional)
Microsoft Teams meeting ID: 252 510 391 253; passcode: 4xq745np
Oct 22, 2026-Questions Due
Oct 28, 2026 09:00 PM-Proposal Submission Deadline
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation and Employers Liability — $1,000,000.00
  • Cyber Liability — $1,000,000.00
  • Professional Liability — $1,000,000.00
Scored
  • Client point of contact required for each reference
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