Client Advocacy Services

The County of Orange Social Services Agency is seeking a qualified firm to assist eligible clients with SSI, SSP, RSDI, and SSDI applications, hearings, and appeals.

Orange County > Social Services Agency


General
Open
RFP-063-3095910-JL
Nov 04, 2026 11:00 PM
Oct 05, 2026 08:45 AM
$2,100,000.00
3 years base + 1 × 2 years option
Small BusinessService-Disabled Veteran-Owned Business
Request for Proposal (RFP)
Local
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Original Solicitation Links
Submission Instructions
Description

The County of Orange Social Services Agency is soliciting proposals for client advocacy services supporting potentially eligible General Relief clients, children, and non-minor dependents with Supplemental Security Income (SSI), State Supplementary Payment (SSP), Retirement, Survivors and Disability Insurance (RSDI), and Social Security Disability Insurance (SSDI) benefits. Services include screening and eligibility assessment, obtaining and evaluating medical and mental-health records, assisting with applications, acting as or obtaining an authorized representative, supporting hearings and appeals, coordinating examinations and transportation, monitoring case status, and maintaining case records. The contractor must provide qualified and trained staff, including personnel who have completed SOAR requirements, meet specified workload and performance standards, provide language and translation services, maintain confidentiality and information-security controls, and submit required progress and financial reports. The County intends to award one contract, subject to approval and funding, with an estimated maximum value of $2,100,000 over three years and a possible two-year renewal.

Classification Codes
NAICS813319Other Social Advocacy Organizations
PSCG099Other Social Services
Smart Codes
client advocacy servicessocial security benefits assistancedisability benefits representation
Specifications
Service Only
Timeline
Oct 2, 2026-Release of RFP Solicitation
Oct 21, 2026 09:50 PM-Question Submission Deadline
Nov 05, 2026 12:00 AM-Proposal Submission Deadline
Dec 2, 2026-Tentative Interviews (optional)
The County may conduct in-person interviews or presentations; attendance is contingent on selection and notification.
Requirements
Bachelor's degree
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Workers' Compensation
  • Employers' Liability Insurance — $1,000,000.00
  • Network Security & Privacy Liability — $1,000,000.00
  • Sexual Abuse and Molestation — $1,000,000.00
Required
  • Minimum 5 references
  • Within the last 5 years
  • Client point of contact required for each reference
No
Location
Local Preference:Local Preference
Documents
TitleDate Posted
A - Client Advocacy Services Model ContractOct 02, 2026 12:22 PM
B - Sample - Rent Free LicenseOct 02, 2026 12:22 PM
rfp100526aOct 02, 2026 02:49 PM
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