Community-Wide Telehealth and Healthcare Access Program

The City of Batavia, Illinois, is seeking a provider for a community-wide telehealth and healthcare access program serving residents and businesses, including routine care, discounted laboratory and diagnostic services, and municipal utility billing integration.

City of Batavia


General
Open
157614
Oct 23, 2026 12:00 PM
Oct 06, 2026 12:00 PM
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
wbednare@bataviail.gov
Submission Instructions
Email
Description

The City of Batavia is seeking a qualified healthcare or telehealth provider to deliver a community-wide program for eligible residents and participating businesses, regardless of health insurance status or age. The program must support up to 10 individuals per household or business subscription, use address-based enrollment without requiring a household census, provide access without requiring a mobile application, and offer text, telephone, and/or video care through appropriately licensed healthcare professionals. The provider must offer routine, non-emergency telehealth services, prescription-related services, referrals to in-person or emergency care, and discounted or transparent self-pay pricing for laboratory testing and diagnostic imaging, including bloodwork, X-rays, CT scans, MRIs, and ultrasounds. The program must integrate with the City's municipal utility billing system with no administrative, implementation, billing, integration, technology, software, or transaction costs to the City. Proposals must address privacy and HIPAA compliance, implementation, communications, reporting, pricing, community or municipal experience, and provide at least three references. The provider must also complete the mandatory compliance matrix and vendor question.

Classification Codes
NAICS621999All Other Miscellaneous Ambulatory Health Care Services
PSCQ201General Health Care Services
Smart Codes
telehealth serviceshealthcare access programsdiagnostic imaging services
Specifications
Service Only
Timeline
Oct 2, 2026-Posted Date
Oct 23, 2026-Proposal Due Date
Jan 1, 2027-Anticipated Contract Start Date
Requirements
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
Documents
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