Citywide Adult Protective Services

The New York City Department of Social Services/Human Resources Administration is seeking four contractors to provide citywide Adult Protective Services, including assessments, service planning, case management, referrals, advocacy, and financial management for adults age 18 and older at risk because of impairment, abuse, neglect, or exploitation.

City of New York > Department of Social Services/Human Resources Administration


General
Open
06926P0014
Nov 06, 2026 12:00 PM
Oct 02, 2026 12:00 PM
$32,770,035.00
3 years base + 1 × 3 years option
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
apsrfxq@hra.nyc.gov
Submission Instructions
Online
Acknowledge receipt of the RFx in the Acknowledgement tab., Complete and submit the response in the Manage Responses tab., Maintain an approved HHS Prequalification Application in PASSPort.
Description

The City of New York Department of Social Services/Human Resources Administration Adult Protective Services Program seeks four qualified social service organizations, one per award, to provide citywide protective services for adults age 18 and older who are unable to meet essential needs, require protection from abuse, neglect, exploitation, or hazardous conditions, and lack someone able and willing to assist them. Services include presumptive and comprehensive assessments, investigations and home visits, eligibility determinations, service-plan development, case management, referrals, benefits and entitlement assistance, advocacy, housing stabilization, financial management referrals, mandated reporting, and coordination of community interventions. Each award covers a three-year contract term from July 1, 2027, through June 30, 2030, with one option to renew for up to three additional years. Four citywide awards will support annual caseloads of approximately 500 to 505 clients each. The anticipated total funding is $32,770,035 over the initial three-year term, with line-item reimbursement. Proposers must demonstrate relevant experience, staffing and organizational capacity, monitoring and reporting capabilities, and budget-management expertise. Responses must include the required cover sheet, key staff resumes or job descriptions, organizational chart, completed budget proposal, nonprofit-status documentation, linkage agreements, three non-government reference letters, staffing plan, and budget narrative, and must be submitted through PASSPort by acknowledging the RFx and completing the Manage Responses submission.

Classification Codes
NAICS624120Services for the Elderly and Persons with Disabilities
PSCG099Other Social Services
Smart Codes
adult protective servicessocial services case managementvulnerable adult advocacy
Specifications
Service Only
Timeline
Oct 2, 2026-Release Date
Oct 15, 2026-Questions Due Date
Oct 15, 2026 02:00 PM-Pre-Proposal Conference (optional)
Meeting number: 2349 447 9276; password: RvPmuaPY489; join by phone: +1-646-992-2010 or +1-408-418-9388.
Nov 6, 2026-Proposal Due Date
Requirements
Master's degree
Required
  • Workers' Compensation
  • Disability Benefits Insurance
  • Employers' Liability
  • Commercial General Liability — $1,000,000.00
  • Commercial Auto Liability — $1,000,000.00
  • Professional Liability/Errors & Omissions — $1,000,000.00
Scored
  • Minimum 3 references
  • Within the last 5 years
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