PACT Services Reprocurement Stakeholder Feedback

The Massachusetts Department of Mental Health is seeking stakeholder feedback on its planned reprocurement of Program for Assertive Community Treatment and forensic PACT services through listening sessions and written submissions.

Massachusetts > Department of Mental Health


General
Open
Nov 03, 2026 08:00 PM
Oct 20, 2026 02:16 PM
Request for Information (RFI)
State
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Original Solicitation Links
Contact
michael.stepansky@mass.gov
Submission Instructions
COMMBUYS submission portal

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Email
Description

The Massachusetts Department of Mental Health is gathering stakeholder input to inform procurement planning for the 2028 reprocurement of Program for Assertive Community Treatment (PACT) and Forensic PACT services. It invites current providers, people receiving or formerly receiving services, and family members or guardians to participate in online listening sessions and provide written feedback. Topics include outcome measurement and data collection, certification requirements, service-model adaptations, family communication, and client satisfaction and service needs. Written feedback is limited to three pages per organization or individual, must use 12-point font and double spacing, and is due November 3, 2026, at 3:00 p.m. Eastern time. This is an information-gathering opportunity, not a request for proposals to provide the services.

Classification Codes
NAICS621420Outpatient Mental Health and Substance Abuse Centers
PSCQ519Psychiatry Services
Smart Codes
pact servicesmental health servicesbehavioral health data collection
Specifications
Service Only
Timeline
Oct 28, 2026 03:30 PM-PACT Provider Listening Session (optional)
Microsoft Teams; registration required at https://www.surveymonkey.com/r/5LQZTRX. Session runs until 12:30 p.m. EST.
Nov 02, 2026 11:30 PM-PACT Family and Guardian Listening Session (optional)
Microsoft Teams; registration required at https://www.surveymonkey.com/r/M9DTR8N. Session runs until 7:30 p.m. EST. Guardians must provide consent through the registration form.
Nov 03, 2026 04:00 PM-PACT Client Listening Session (optional)
Microsoft Teams; registration required at https://www.surveymonkey.com/share/043bad03-a7c5-4e26-a1ae-9e6bfcb1b68b. Session runs until 12:00 p.m.
Nov 03, 2026 08:00 PM-Written Feedback Due
Documents
TitleDate Posted
rfp10202611Oct 20, 2026 02:16 PM
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