Family Resource Center Administrative Services

The Massachusetts Department of Children and Families is seeking a single statewide vendor to provide administrative, technology, evaluation, reporting, and communications support to its Family Resource Center network.

Massachusetts > Department of Children and Families


General
Open
BD-27-1034-0009-DSS94-134809
Dec 10, 2026 05:00 PM
Oct 27, 2026 10:05 AM
$15,000,000.00
3 years 11 months base + 2 × 3 years options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
dcf.procurement@mass.gov
1 Ashburton Place, Boston, MA, USA
Submission Instructions
Online
Description

The Massachusetts Department of Children and Families seeks one statewide contractor to support its Family Resource Center network. The scope includes developing and maintaining technological solutions; program evaluation and reporting; administrative support for the centers and DCF; and communications and marketing. The centers provide navigation, case management, education, support groups, and related services for children and families, including children requiring assistance and their families. The estimated total procurement value is $15 million over the life of the contract. The initial period is expected to begin no earlier than February 1, 2027, and end December 31, 2030, with two three-year renewal options. The contractor may subcontract qualified providers for core functions with DCF’s prior written approval. Responses must include the completed Response Form, proposed fiscal-year program budget, and required attachments, including a Supplier Diversity Plan Form with a minimum 1% commitment.

Classification Codes
NAICS541611Administrative Management and General Management Consulting Services
PSCR617Administrative Support Services
Smart Codes
family resource center administrationprogram budget administrationmanagement advisory services
Specifications
Service Only
Timeline
Nov 02, 2026 05:00 PM-Questions Due
Nov 09, 2026 05:00 PM-Estimated Official Answers Posted
Dec 10, 2026 05:00 PM-Response Deadline and Bid Opening
Jan 11, 2027-Estimated Oral Presentations for Selected Bidders
Jan 18, 2027-Estimated Notification of Apparent Successful Bidders
Feb 1, 2027-Estimated Contract Start Date (No Earlier Than)
Requirements
Informational
Yes
Documents
TitleDate Posted
1. ASO2027 RFR.pdf-
rfp102726gOct 27, 2026 10:05 AM
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