Media Monitoring and Communications Intelligence Platform
Connecticut State Colleges and Universities
Original Solicitation Links
Contact
Submission Instructions
Description
Connecticut State Colleges and Universities is seeking a cloud-hosted, scalable, and secure communications intelligence platform for its System Office and participating colleges and universities. The solution must support comprehensive monitoring of print, online, digital, social media, television, radio, podcast, and other broadcast sources; configurable searches, dashboards, alerts, reports, and institution-level permissions; media contact databases and outreach functions where available; and systemwide and institution-specific reporting. The scope includes four separately awardable competencies: Marketing Monitoring; Social Media Monitoring and Scheduling; Broadcast, TV, Radio, and Podcast Monitoring; and Crisis Management. Required capabilities include social media content scheduling and publishing, broadcast recordings and transcripts, analytics, real-time or near-real-time crisis alerts, implementation, training, technical support, customer service, security and privacy compliance, and integration capabilities. Proposers must submit pricing for annual services, service-level packages, implementation, professional services, optional modules, integrations, and related costs. Multiple awards may be made by competency, with no guaranteed volume or exclusivity.
Classification Codes
Smart Codes
Specifications
Timeline
Join TeamsRequirements
- Combined Single Limit liability — $2,000,000.00
- Workers Compensation and Employer's Liability
- Technology Errors & Omissions / Professional Liability — $5,000,000.00
- Cyber Liability — $5,000,000.00
- Minimum 3 references
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| Exhibit A RFP - 27-1397062 Media Monitoring and Associated Services.xlsx | Sep 24, 2026 04:21 PM |
| 27-1397062 Media Monitoring and Associated Services RFP.pdf | Sep 24, 2026 04:21 PM |
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