Independent EMS Quality Assurance and Operations Assessment

The Towns of East Montpelier and Calais and the East Montpelier Volunteer Fire Department are seeking an independent consultant to assess EMS operations, readiness, governance, communications, human resources, financial sustainability, and quality assurance/quality improvement practices.

Town of East Montpelier > Town of Calais > East Montpelier Volunteer Fire Department


General
Open
Oct 06, 2026 03:00 PM
Sep 10, 2026 11:20 AM
$15,000.00
3 months
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
manager@eastmontpeliervt.org
+18022233313
40 Kelton Road, East Montpelier, VT, USA
Submission Instructions
Description

The Towns of East Montpelier and Calais, together with the East Montpelier Volunteer Fire Department, seek an independent public safety consultant to conduct a comprehensive quality assurance/quality improvement assessment of the department’s EMS operations. The review must address operational performance and readiness, staffing and training, policies and protocol compliance, equipment and apparatus, financial condition, regulatory and contractual obligations, and the department’s ability to serve East Montpelier, Calais, Plainfield, and Marshfield. The scope also includes governance, communication and complaint/grievance processes, human resources practices for paid and volunteer personnel, credentialing and training records, comparative analysis, financial analysis, stakeholder interviews, draft findings, a final written report with prioritized recommendations, and at least one final presentation. Proposals should include qualifications, relevant Vermont and EMS experience, resumes, methodology and work plan, a timeline completing the engagement within three months of hire, an itemized cost proposal, at least three comparable references with contact information, and conflict-of-interest disclosures. The approximate total budget is $15,000, inclusive of fees and expenses.

Classification Codes
NAICS541618Other Management Consulting Services
PSCR407Program Evaluation Services
Smart Codes
ems consultingpublic safety assessmentorganizational governance consulting
Specifications
Service Only
Timeline
Sep 15, 2026-RFP Issue Date
Sep 29, 2026-Letter of Intent and Questions Due
Oct 06, 2026 03:00 PM-Proposal Submission Deadline
Oct 12, 2026-Anticipated Interviews (optional)
Interviews may occur during the period October 12–23, 2026, if needed; format and location are not specified.
Nov 9, 2026-Anticipated Award and Contract Execution
Feb 9, 2027-Project Completion Deadline
Requirements
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Location
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