Child Support System Modernization Feasibility Study

The Vermont Agency of Human Services, Department for Children and Families, Office of Child Support is seeking a contractor to manage and prepare a feasibility study for modernizing its child support case management system.

Vermont > Agency of Human Services > Department for Children and Families > Office of Child Support


General
Open
Oct 12, 2026 08:30 PM
Sep 01, 2026 09:30 AM
1 year base + 1 × 1 year option
Request for Proposal (RFP)
State
Ask AI about this solicitation
Original Solicitation Links
Contact
ahs.dcfcontractsandgrantsrfp@vermont.gov
133 State Street, Montpelier, VT, USA
Submission Instructions
Email
Single digitally searchable PDF attachment containing all bid components
Description

The Vermont Office of Child Support is seeking one contractor to provide project management and comprehensive readiness services for replacing its legacy ACCESS child support case management system. The contractor will prepare a federal streamlined feasibility study supporting future modernization, including project background and stakeholder analysis, current-state assessment, requirements analysis, alternatives analysis, cost-benefit analysis, risk analysis, a preferred alternative, and a modernization roadmap. The work includes operational and technical gap analysis, development of a Requirements Traceability Matrix, evaluation of status quo, transfer of an existing certified state system, new development, and commercial off-the-shelf alternatives, and support through federal review and approval. Deliverables include a needs assessment and gap analysis, alternatives and cost-benefit analyses, and the final approved feasibility study. The contractor will also manage the project, facilitate meetings, conduct stakeholder engagement, develop schedules, attend weekly status meetings, and provide presentations, revisions, and other support. Work is anticipated to be conducted remotely with limited or no on-site visits.

Classification Codes
NAICS541618Other Management Consulting Services
PSCB513Feasibility Studies (non-construction)
Smart Codes
child support systems consultingfeasibility study consultingcase management modernization
Specifications
Service Only
Timeline
Sep 21, 2026 08:30 PM-Questions Due Date
Oct 12, 2026 08:30 PM-Proposal Due Date
Requirements
Required
  • Professional Liability Insurance — $2,000,000.00
  • Cyber Liability and Breach Response Insurance Coverage — $2,000,000.00
Scored
  • Minimum 3 references
  • Within the last 1 year
  • Client point of contact required for each reference
Location
Local Preference:Local Preference
RemoteThis work may be performed remotely.
Documents
TitleDate Posted
rfp090126gSep 01, 2026 09:30 AM
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