As-Needed Information Technology Professional Services

The City of Santa Ana is seeking multiple qualified firms to provide as-needed information technology staffing, support, maintenance, and project consulting across City departments under a three-year agreement with one optional two-year extension.

City of Santa Ana


General
Open (bidding)
27-024
Sep 24, 2026 12:00 PM
Sep 04, 2026 03:21 PM
3 years base + 1 × 2 years option
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
jlam@santa-ana.org
+17146475489
20 Civic Center Plaza, Santa Ana, CA, USA
Submission Instructions
Description

The City of Santa Ana is seeking one or more qualified IT service providers to furnish temporary contract personnel and consulting services on an as-needed, hourly basis. Potential service areas include application development, project management and business analysis, GIS, desktop support and help desk services, network and telecommunications, data center and operations, cybersecurity, IT administration, and related technology specialties. Providers must recruit and screen candidates, confirm qualifications and availability, supply resumes and hourly rates, conduct required background checks, and manage assigned personnel. The agreement term is three years, with the City’s option to extend it for one additional two-year term; however, no work or spending is guaranteed. Management must be local to Southern California and able to report onsite within two hours when requested, and assigned personnel may be required to provide onsite, on-call, and after-hours support. Proposals must include a maximum 25-page Statement of Qualifications, cover letter, services and experience information, resumes, estimated rates and markup percentages, and the required certifications and attachments, including three public-agency references and a notarized non-collusion affidavit.

Classification Codes
NAICS541519Other Computer Related Services
PSCD318IT AND TELECOM- INTEGRATED HARDWARE/SOFTWARE/SERVICES SOLUTIONS, PREDOMINANTLY SERVICES
Smart Codes
it staffing servicesit consulting servicesnetwork support services
Specifications
Service Only
Timeline
Sep 4, 2026-Issue Date
Sep 15, 2026-Questions Due Date
Sep 24, 2026-Proposal Due Date
Requirements
Required
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Cyber Liability — $2,000,000.00
  • Technology Professional Liability-Errors and Omissions Insurance — $2,000,000.00
  • Workers' Compensation
  • Employer's Liability — $1,000,000.00
Required
  • Minimum 3 references
  • Client point of contact required for each reference
No
Location
Local Preference:Local Preference
Documents
TitleDate Posted
RFP DocumentSep 04, 2026 08:21 AM
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