Bill Processing, Printing, and Mailing Services
City of Cambridge > Supervisor of Billing and Payments
Original Solicitation Links
20261009
]bill processing, printing and mailing
Contact
Submission Instructions
Description
The City of Cambridge is soliciting proposals for recurring processing, printing, inserting, sorting, and mailing of approximately 5,500 customer bills and 900 delinquent notices per month. The selected vendor must receive billing data in PDF or CSV format by email or secure upload, process it without performing billing calculations, print bills and notices with variable customer data and city branding, provide paper, envelopes, inserts, and postage, combine mailings addressed to the same recipient, and deliver completed mailings to the U.S. Postal Service within one business day of receiving each data file. Electronic bills and final bills remain outside the requested scope. The solicitation also requests the ability to maintain or redesign bill formats, provide secure data handling and encryption, support review and approval before printing, provide production reports and status tracking, offer direct technical support, and support implementation and process improvements. Proposals must address business, functional, technical, and financial requirements, including experience, staffing, references, sample documents, implementation plans, security, business continuity, pricing, and required certifications and affidavits.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Minimum 3 references
- Client point of contact required for each reference
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