Citywide Microtransit Services

The City of Universal City, with the Universal City Economic Development Corporation, is seeking a turnkey provider to develop and operate a citywide on-demand microtransit system, including vehicles, drivers, technology, customer service, maintenance, and marketing, with an approximately $550,000 total budget.

City of Universal City > Economic Development Corporation


General
Open
RFP 25-010
Nov 02, 2026 08:00 PM
Sep 25, 2026 12:00 PM
$550,000.00
1 year base + 2 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
acm@uctx.gov
+12106190722
Submission Instructions
Online
One electronic copy in PDF format
Description

The City of Universal City, with the Universal City Economic Development Corporation, seeks a qualified provider for a single, turnkey contract to develop and deploy an on-demand microtransit system serving the general population within Universal City, Texas. The service must operate seven days per week and include vehicles, ADA-accessible capacity, compliant drivers, vehicle storage and maintenance, cleaning, fuel, customer service, marketing, project management, reporting, training, and technical support. Service should connect Universal City with University Health Retama Hospital, Methodist Hospital Northeast Campus, a VIA Metropolitan Transit Route 502 connection, and Northeast Lakeview College. Riders should be able to travel throughout the designated service area, with a maximum pickup wait of 30 minutes and an average systemwide wait of less than 20 minutes. The provider must furnish real-time scheduling, dispatch, reservation, tracking, payment, and reporting technology, including app, online, and telephone access, while sharing operational data with the UCEDC. Service is anticipated from 8:00 a.m. to 7:00 p.m. Monday through Friday and 10:00 a.m. to 5:00 p.m. on weekends, subject to adjustment in coordination with the UCEDC. The approximately $550,000 total budget may include federal, state, and other grant funding, requiring compliance with applicable grant regulations. The contract term is one year with two additional one-year renewal options; a test pilot is anticipated in late winter 2027, followed by a soft launch in late spring 2027. Proposals will be evaluated based on expertise, service level, and cost per hour of revenue service.

Classification Codes
NAICS485310Taxi and Ridesharing Services
PSCAT95OTHER GENERAL TRANSPORTATION - OPERATIONAL SYSTEMS DEVELOPMENT
Smart Codes
microtransit operationstransit fleet managementtransit software platforms
Specifications
Supply & Service
Timeline
Sep 25, 2026-RFP Issued
Oct 02, 2026 03:00 PM-Pre-Proposal Meeting (optional)
For consultants only; hosted virtually via Zoom.
Oct 09, 2026 10:00 PM-Questions Due
Nov 02, 2026 09:00 PM-Proposal Submission Deadline
Dec 1, 2026-Anticipated Contract Award
Requirements
Required
  • Commercial General Liability — $5,000,000.00
  • Products/Completed Work Liability — $5,000,000.00
  • Fire Damage Liability — $3,000,000.00
  • Medical Payments — $50,000.00
  • Business Automobile Liability — $10,000,000.00
  • Excess/Umbrella Liability — $10,000,000.00
  • Workers Compensation and Employer's Liability — $1,000,000.00
Required
  • Bid Bond
Scored
  • Minimum 3 references
  • Within the last 5 years
Yes
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