Cloud-Based Asset Management System and Implementation Services

The City of Murrieta is seeking a secure, cloud-based asset management system with work orders, GIS, public service requests, enterprise integrations, implementation, training, and ongoing support.

City of Murrieta

General

Status:Open

Solicitation Identifier:MSD 26-012

Due Date:Oct 29, 2026 12:00 AM

Posted Date:Sep 30, 2026 12:00 AM

Contract Period:5 years base + 2 × 1 year options

Type:Request for Proposal (RFP)

Level:Local

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Original Solicitation Links

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MSD 26-012

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request for proposals for professional services for asset management system

Contact

Name:Isaac Bravo

Email:ibravo@murrietaca.gov

Phone:+19514616449

Address:1 Town Square, Murrieta, CA, USA

Submission Instructions

Method:Online

Portal:https://vendors.planetbids.com/portal/17992/bo/bo-detail/146733

Items via this method:Cost File, Response File, Exhibit B - Statement of Compliance, Exhibit C - Technical Response Matrix, Exhibit D - Responses to City Questions for Response File

Description

The City of Murrieta is seeking proposals for a comprehensive, secure, cloud-based Asset Management System serving multiple municipal departments. Required capabilities include physical asset and lifecycle tracking; work-order workflows; mobile field operations, including offline functionality; inspections; preventive maintenance; inventory; labor, equipment, and materials tracking; GIS-based asset and work-order management; a public-facing resident service-request portal; contractor and vendor management; reporting and dashboards; role-based access controls; secure U.S.-hosted SaaS; and integrations with GIS, ERP, identity-management, email, permitting, telematics, document-management, and customer-facing systems. The system must support data migration from existing asset and service-request systems, open APIs and webhooks, audit logging, disaster recovery, and security standards including SOC 2 Type II or ISO/IEC 27001 certification or equivalent attestation. The scope includes project management, business-process review, system configuration, data cleansing and migration, integrations, testing, training, deployment, go-live stabilization, documentation, and ongoing technical support. The contract is intended to be not-to-exceed, with a five-year duration beginning on or about April 2027 and up to two additional one-year extensions. Proposers must submit a Response File, Cost File, Exhibit B, Exhibit C in Excel format as a General Attachment, and Exhibit D through the electronic procurement portal. The Response File must be one PDF limited to 30 pages, excluding specified materials, and must include a cover letter, qualifications and experience, project staffing and schedule, project understanding, technical response, responses to City questions, IT infrastructure compliance, and proof of insurance.

Title	Date Posted
Exhibit C - Technical Response Matrix	Sep 29, 2026 03:01 PM
RFP For Professional Services for Asset Management System	Sep 29, 2026 03:01 PM