FMLA and Accommodation Administration Services

The City of Lancaster is seeking a contractor to administer FMLA leave and ADA and PWFA accommodation processes, including compliance guidance, tracking, reporting, and a secure web-based platform.

City of Lancaster


General
Open (open)
City of Lancaster, Lancaster County
Oct 14, 2026 03:00 PM
Sep 16, 2026 09:00 PM
1 year base + 1 × 1 year option
Minority-Owned BusinessWoman-Owned BusinessDisadvantaged Business
Request for Proposal (RFP)
Local
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Original Solicitation Links
[

City of Lancaster, Lancaster County

]

b405-26-01 fmla leave management services

Contact
120 North Duke Street, Lancaster, PA, USA
Submission Instructions
Online
Description

The City of Lancaster seeks an experienced third-party provider to administer Family and Medical Leave Act benefits and support Americans with Disabilities Act and Pregnant Workers Fairness Act accommodation requests. Services include managing required leave notices and medical certifications, monitoring legal deadlines, determining leave eligibility, responding to employee and management inquiries, handling recertifications, and providing recommendations regarding leave and accommodation matters. The contractor must provide absence tracking and return-to-work reporting, at least monthly reporting and meetings, and a customizable secure web-based dashboard for Human Resources staff to access leave information and exchange documents. The provider will also support the interactive accommodation process, investigate requests, administer leave in accordance with City policies and collective bargaining agreements, and provide third-party medical review services when authorized. Proposals must describe the firm's experience, qualifications, key personnel, implementation approach, software functionality and security, customer support, schedule, and pricing model. The City intends to award a one-year contract with annual renewal options.

Classification Codes
NAICS923130Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)
PSCR799Other Management Support Services
Smart Codes
fmla leave administrationada accommodation administrationleave management software
Specifications
Service Only
Timeline
Sep 16, 2026 09:00 PM-Open Date
Oct 07, 2026 04:00 PM-Questions Due Date
Oct 14, 2026 03:00 PM-Proposal Submission Deadline
Requirements
Required
  • Professional Liability and/or General Liability — $1,000,000.00
Required
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
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