CMHW Case Management System Services

The Indiana Department of Administration, on behalf of the Family and Social Services Administration's Division of Mental Health and Addiction, is seeking one or more vendors for a CMHW case management system and related services.

Indiana > Department of Administration > Family and Social Services Administration

General

Status:Open

Solicitation Identifier:RFP 26-86873

Due Date:Sep 16, 2026 08:00 PM

Posted Date:Aug 19, 2026 09:54 AM

Contract Period:4 years base + 2 × 1 year options

Set Asides:

Veteran-Owned Business

Type:Request for Proposal (RFP)

Level:State

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Original Solicitation Links

[

RFP 26-86873

]http://8/21/2026

rfp081926h

Original Notices

Indianapolis Business Journal — Indianapolis, IndianaAug 21, 2026

STATE OF INDIANA DEPARTMENT OF ADMINISTRATION ——— NOTICE TO BIDDERS ——— ON BEHALF OF: FSSA SOLICITATION FOR: Child Mental Health Wraparound. DMHA is requesting a vendor to manage, triage, enhance and train around the case management system for the Wraparound program. This system is known as “Tobi” and is the foundational tool for daily communication between DMHA and Wraparound Provider Organizations (WPOs). The system is used by WPOs statewide to submit and manage critical documentation for the participants in the Wraparound program. One of those critical documents is called the Plan of Care (POCs) for each participant involved in Wraparound. These POCs are required by the SPA to be reviewed by DMHA in a timely manner to approve services. These approvals, along with the Plan Service Authorizations and Cost Comparison Budgets (CCBs) (also known as Intervention Plans (IPs)) are then sent to Gainwell to allow providers to bill Medicaid for the services rendered. Tobi also supports additional critical reports utilized for data gathering by DMHA. Tobi houses needed documentation for DMHA to audit and provide oversight to agencies and providers as it aligns with policy and Indiana Code.; RFP 26-86873 PROPOSAL DUE DATE: September 16, 2026 by 3:00 PM EST/EDT https://www.in.gov/idoa/2354.htm 26-2479--08:21--28

Contact

Name:Jake Ward

Email:jacward@idoa.in.gov

Address:402 West Washington Street, Indianapolis, IN, USA

Submission Instructions

Method:Online

Portal:https://www.in.gov/idoa/procurement/supplier-resource-center/requirements-to-do-business-with-the-state/bidder-profile-registration/

Description

The Indiana Department of Administration, on behalf of the Family and Social Services Administration's Division of Mental Health and Addiction, is seeking one or more vendors to provide a CMHW Case Management System. The solicitation references a scope of work covering the system and related products or services, with cloud-based infrastructure, platform, and software-as-a-service terms potentially applicable depending on the proposed solution. Proposals must include executive, business, technical, and cost components, along with required state forms and supporting documentation. The contract term is four years from contract execution, with two optional one-year renewals. The solicitation establishes a 3% Indiana Veteran Owned Small Business subcontracting goal and evaluates management and technical quality, cost, Buy Indiana status, and IVOSB participation.