Civil Service Examination Development and Administration Services

The City of New York Department of Citywide Administrative Services is seeking consultants for civil service job analyses, examination development and scoring, study guides, and in-person or online computer-based test administration with proctoring.

City of New York > Department of Citywide Administrative Services > Office of Citywide Procurement


General
Open
85625P0005
Oct 08, 2026 12:00 PM
Aug 17, 2026 12:00 PM
$3,000,000.00
3 years base + 1 × 3 years option
Minority-Owned Business
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
fmai@dcas.nyc.gov
+12123860470
60 Centre Street, New York, NY, USA
Description

The City of New York Department of Citywide Administrative Services seeks qualified consultants under three service options: (1) job analysis, test development, post-test analysis, scoring, rescoring, and study-guide development; (2) in-person computer-based administration of multiple-choice civil service examinations; and (3) online computer-based examination administration with online proctoring. The City anticipates awarding up to six contracts across the service options. Service Option 1 includes job analyses, examination content and answer-key development, validity and adverse-impact analyses, scoring, appeals support, and study guides for multiple civil service job categories. Service Options 2 and 3 require secure testing environments, technical infrastructure, trained proctors or monitors, candidate identity verification, reporting, data handling, and examination security. Proposers must demonstrate at least five years of relevant successful experience, membership in a specified professional association, knowledge of applicable testing standards and civil service requirements, and the organizational capability to perform the proposed service option. The anticipated total available funding is $3 million over three years, with potential renewal for an additional three-year term.

Classification Codes
NAICS541612Human Resources Consulting Services
PSCU002Personnel Testing
Smart Codes
civil service examinationsonline test proctoringjob analysis consulting
Specifications
Service Only
Timeline
Aug 17, 2026-Release Date
Sep 10, 2026-Virtual Pre-Proposal Conference (optional)
Sep 17, 2026-Questions Due Date
Oct 8, 2026-Proposal Due Date
May 4, 2027-Anticipated Contract Start Date
May 3, 2030-Anticipated Contract End Date
Requirements
Required
  • Workers' Compensation
  • Disability Benefits Insurance
  • Employers' Liability
  • Commercial General Liability — $1,000,000.00
  • Commercial Auto Liability — $1,000,000.00
  • Professional Liability/Errors & Omissions — $1,000,000.00
Required
  • Minimum 2 references
  • Client point of contact required for each reference
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