City Hall Armed Security Services

The City of Ithaca is seeking qualified firms to provide armed security guard services, access control, patrols, screening, and incident reporting at City Hall beginning January 1, 2027.

City of Ithaca > Department of Information and Community Engagement


General
Open (open)
Oct 30, 2026 09:00 PM
Oct 09, 2026 03:00 PM
3 years
Request for Proposal (RFP)
Local
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Original Solicitation Links
Contact
akarasin@cityofithaca.org
+16072746437
108 East Green Street, Ithaca, NY, USA
Submission Instructions
Email
Description

The City of Ithaca is soliciting proposals for armed security services at City Hall. The contractor must provide at least one New York State licensed and certified armed security guard at all times during weekday coverage from 8:00 AM to 4:30 PM, scheduled evening meetings primarily on Tuesdays and Wednesdays from 6:00 PM to 10:00 PM, and occasional additional evenings; weekend coverage is not required. Responsibilities include staffing the entrance and security desk, monitoring cameras and alarms, operating metal detectors, conducting wand and bag searches, serving as the first point of contact for visitors and staff, patrolling the facility and grounds, applying de-escalation techniques, coordinating with police and first responders, securing meeting areas, maintaining access logs and incident reports, and submitting daily activity logs. Mandatory training includes de-escalation, workplace violence prevention, customer service, first aid, and trauma-informed practices. The proposal must include qualifications and capabilities, key personnel biographies, proof of guard certifications, three current-client references, a three-year fee proposal using Exhibit A, and a training and approach narrative including standard operating procedures. The selected contractor must provide standard operating procedures before work begins and maintain required insurance, including naming the City as an additional insured.

Classification Codes
NAICS561612Security Guards and Patrol Services
PSCS206Guard Services
Smart Codes
armed security servicesbuilding access controlsecurity guard staffing
Specifications
Service Only
Timeline
Oct 9, 2026-Publication of RFP
Oct 22, 2026 09:00 PM-Questions and Comments Deadline
Oct 30, 2026 09:00 PM-Proposal Submission Deadline
Nov 30, 2026-Potential Virtual Interviews with Applicants (optional)
Applicants may be requested to participate in a virtual interview before contract award; the interview date is to be determined.
Nov 30, 2026-Anticipated Contract Award
Jan 1, 2027-Services Begin
Requirements
Required
  • General Liability
  • Workers' Compensation
  • Disability Coverage
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
No
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