Campus Store Point-of-Sale and ERP Solution

Appalachian State University is seeking a point-of-sale and eCommerce solution, with either integration to its existing NetSuite ERP or a complete ERP replacement, for its multi-location campus store.

Appalachian State University


General
Open (open)
55-100226
Oct 30, 2026 06:00 PM
Oct 02, 2026 06:01 PM
3 years base + 2 × 1 year options
Request for Proposal (RFP)
State
Ask AI about this solicitation
Contact
brownlg2@appstate.edu
+18282628130
Submission Instructions
Online
Description

Appalachian State University is seeking proposals for a modern, cloud-based point-of-sale and eCommerce solution for its multi-location campus store, which sells general merchandise and course materials through physical stores and an online storefront. The solicitation has two response options: Part 1, a complete integrated POS, eCommerce, and ERP/back-office solution replacing the University's current NetSuite environment; or Part 2, a POS and eCommerce solution that integrates with the existing NetSuite ERP. Required capabilities include multi-location inventory, offline POS processing, book rentals and buybacks, stackable promotions, gift cards, split-tender and campus-card payments, near-real-time online/in-store synchronization, Banner and VitalSource integrations, SSO, UPS shipping integration, demand planning and replenishment, reporting, PCI DSS compliance, and data-security documentation. Implementation services include configuration, data migration, integration development, hardware provisioning as needed, training, testing, go-live support, and ongoing support. Proposals must address the specifications and include pricing, vendor experience, at least three customer references, security and accessibility materials, and the required attachments and matrices.

Classification Codes
NAICS541512Computer Systems Design Services
PSC7A21Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Smart Codes
point of sale softwareecommerce softwareenterprise resource planning software
Specifications
Supply & Service
Timeline
Oct 2, 2026-Issue Date
Oct 16, 2026 09:00 PM-Written Questions Due
Oct 23, 2026 09:00 PM-Responses to Questions Due
Oct 30, 2026 06:00 PM-Proposal Opening and Submission Deadline
Requirements
Required
Scored
  • Minimum 3 references
  • Client point of contact required for each reference
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