Down Payment Assistance Program Management SaaS Platform
DeKalb County Government > Development Authority of DeKalb County
Contact
Description
Decide DeKalb seeks a secure, custom SaaS platform to manage the pre-closing lifecycle of its HomeStart down payment assistance program. The vendor will design, configure, implement, host, maintain, support, and update the platform, which will serve as the system of record for program information, pre-screening, application intake, eligibility and underwriting support, secure document management, lender and closing coordination, approvals, funding reservations and authorization, reporting, communications, and closed-file export to a separately procured servicing provider. Salesforce-based solutions will not be accepted. The scope also includes implementation, integrations, training, accessibility, security, service-level support, and ongoing platform maintenance. Proposals must address the specified technical and functional requirements, security qualifications, comparable experience, implementation approach, reporting and GIS capabilities, and pricing. The annual SaaS subscription and recurring platform cost may not exceed $50,000 per year unless a higher amount is justified. The anticipated initial contract term is one year, with renewal options. Proposals are limited to 20 pages, excluding resumes, and must be submitted as one PDF through the stated submission form by the deadline.
Classification Codes
Smart Codes
Specifications
Timeline
Requirements
- Minimum 3 references
- Within the last 5 years
- Client point of contact required for each reference
Documents
| Title | Date Posted |
|---|---|
| DeKalb HomeStart SAAS Scope of Work FINAL 2026.11.05 | Nov 05, 2026 01:13 PM |
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