Adult Detention Center VoIP Intercom System Replacement

Pinal County is seeking a contractor to replace the Adult Detention Center's end-of-life intercom system with an integrated VoIP system, including network infrastructure, fiber and Ethernet installation, equipment, training, and support.

Pinal County > Office of Budget and Finance > Purchasing Division


General
Open
RFP270832
Oct 13, 2026 09:00 PM
Sep 15, 2026 03:00 PM
1 year base + 4 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Contact
traci.gorman@pinal.gov
+15208666714
31 North Pinal Street, Florence, AZ, USA
Submission Instructions
Description

Pinal County is soliciting a contractor to replace the Pinal County Sheriff's Office Adult Detention Center's end-of-life DXI intercom system with a fully functional, isolated VoIP-based system integrated with the existing AVEVA door control system. The scope includes approximately 858 tamper-resistant intercoms, replacement of the core system, water-resistant server racks, routers, enterprise-grade Power over Ethernet switches, UPS units, fiber aggregation equipment, and related power configuration. Existing call buttons must remain functional during the transition, and intercom service must experience minimal downtime. The contractor must install and certify new single-mode fiber and Ethernet cabling, terminate and label all runs, install and configure the new intercoms and network infrastructure, develop and test the AVEVA integration, provide system documentation and onsite training, and provide at least five years of warranty and service support. The solicitation requires 24/7/365 on-call support, CJIS background checks for personnel, and compliance with secure-facility procedures. Responses are evaluated on experience, technical integration, implementation approach, cost, equipment, warranty, and support.

Classification Codes
NAICS334290Other Communications Equipment Manufacturing
PSCN060Installation of Equipment: Fiber Optics Materials, Components, Assemblies, and Accessories
Smart Codes
voip intercom systemsfiber optic network installationcorrectional facility networking
Specifications
Supply & Service
Timeline
Sep 15, 2026 03:00 PM-Release Date
Sep 22, 2026 04:00 PM-Pre-Proposal Meeting and Site Walk-Through (optional)
Meet outside the building to be authorized through. This is the only scheduled opportunity to walk through the sites.
Sep 24, 2026 04:00 PM-Questions Due Date
Oct 13, 2026 09:00 PM-Response Submission Deadline
Oct 13, 2026 09:00 PM-Solicitation Opening (optional)
Respondents are not required to participate; no in-person entry will be permitted.
Dec 9, 2026-Estimated Contract Award
Requirements
Required
  • Workers' Compensation
  • Commercial General Liability — $1,000,000.00
  • Automobile Liability — $1,000,000.00
  • Garagekeepers Coverage — $500,000.00
  • Umbrella Liability Insurance — $1,000,000.00
  • Cyber/Network Security and Privacy Liability Insurance — $1,000,000.00
  • Pollution Liability — $1,000,000.00
  • Professional Liability/Malpractice Insurance — $1,000,000.00
  • Professional Liability Insurance — $1,000,000.00
  • Professional Liability Insurance (Errors and Omissions) — $1,000,000.00
  • Crime Insurance — $1,000,000.00
  • Builders Risk
Required
  • Bid Bond
Scored
  • Minimum 3 references
No
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