Media Monitoring and Analysis Services

The MetroHealth System is seeking a vendor to provide comprehensive media monitoring, social listening, analytics, reporting, alerts, platform access, and strategic communications support.

The MetroHealth System


General
Open
Oct 26, 2026 05:00 PM
Oct 12, 2026 12:48 PM
3 years base + 1 × 1 year option
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Submission Instructions
Online
Submit proposals through MetroHealth's public bid website.
Description

The MetroHealth System is seeking a strategic partner to provide comprehensive monitoring and analysis across print, online, broadcast, podcast, trade, social media, blogs, and emerging media. Services must track coverage of the organization, its facilities, leaders, programs, initiatives, competitors, and relevant healthcare issues; identify emerging risks and opportunities; and provide real-time alerts with accessible links to coverage. The selected vendor must provide a web-based platform with search, filtering, tagging, archiving, historical data, dashboards, customizable reports, multiple user licenses, onboarding, ongoing training, customer support, maintenance, account management, periodic business reviews, and journalist sourcing or pitching assistance. Proposals should address implementation, service-level commitments and credits, performance metrics, staffing, pricing, subcontracting and offshoring, protection of sensitive information, conflicts of interest, value-added services, and three similar client references from the last five years. The expected initial term is three years, with options for additional one-year extensions.

Classification Codes
NAICS541910Marketing Research and Public Opinion Polling
PSCR708Public Relations Services(includes writing services, event planning and management, media relations, radio and television analysis, and press services)
Smart Codes
media monitoring servicessocial media analyticsreputation management
Specifications
Supply & Service
Timeline
Oct 12, 2026 12:00 PM-CSP Open Date
Oct 13, 2026 12:00 PM-Questions Open
Oct 19, 2026 09:00 PM-Questions Close
Oct 26, 2026 05:00 PM-Proposal Due Date
Requirements
Required
Scored
  • Minimum 3 references
  • Within the last 5 years
Documents
TitleDate Posted
rfp1012265Oct 12, 2026 12:48 PM
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