Dallas Workforce System Operations and Service Delivery

Workforce Solutions Greater Dallas is seeking organizations to manage and operate nine workforce centers and deliver integrated employer and job-seeker services across Dallas County under a cost-reimbursement contract valued at approximately $15 million to $20 million.

Workforce Solutions Greater Dallas


General
Open (open)
2026-WFD-004
Oct 27, 2026 05:00 PM
Sep 22, 2026 05:00 PM
$20,000,000.00
9 months base + 3 × 1 year options
Request for Proposal (RFP)
Local
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Original Solicitation Links
Submission Instructions
Description

Workforce Solutions Greater Dallas is soliciting proposals from qualified organizations to operate its network of nine comprehensive and affiliate workforce centers across Dallas County. The scope includes integrated employer and job-seeker services funded through WIOA Adult, Dislocated Worker, and Rapid Response; RESEA; TANF/Choices; SNAP Employment and Training; Wagner-Peyser employment services; and other available workforce programs. Bidders may propose employer services, job-seeker services, or both. The selected contractor(s) will provide multi-site workforce-center management, outreach, intake, eligibility determination, assessment, case management, counseling, career planning, referrals, training coordination, employer engagement, job-order development, candidate screening and matching, hiring-event support, labor-market intelligence, rapid-response services, follow-up, performance reporting, and fiscal and administrative management. Proposals must address transition and implementation, staffing and succession, WorkInTexas integration, cybersecurity and data governance, dashboards and supplemental performance metrics, financial controls, past performance, audits and monitoring, and customer-journey design. Required proposal materials include narrative and budget submissions, organizational and fiscal documentation, references, certifications, financial and audit records, organizational charts, job descriptions and resumes, and cybersecurity documentation. The anticipated contract is cost reimbursement, with a one-year initial period and up to three additional one-year extensions; full contract operations are expected to begin January 4, 2027.

Classification Codes
NAICS561311Employment Placement Agencies
PSCAL16EMPLOYMENT - MANAGEMENT AND SUPPORT
Smart Codes
workforce center operationsworkforce development servicesemployment services
Specifications
Service Only
Timeline
Sep 22, 2026 05:00 PM-Open Date
Oct 02, 2026 10:00 PM-Questions Due Date
Oct 07, 2026 08:00 PM-Bidders' Conference (optional)
Oct 9, 2026-Official Q&A Posted
Oct 27, 2026 05:00 PM-Proposal Submission Deadline
Requirements
Required
  • General Liability — $2,000,000.00
  • Workers Compensation — $500,000.00
  • Errors and Omissions
  • Cybersecurity Liability — $2,000,000.00
Scored
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
Yes
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