Background Investigation Services

The San Diego Metropolitan Transit System is seeking a contractor to provide comprehensive pre-employment and contractor background investigation services, including criminal, employment, education, credential, reference, credit, and civil records checks, for up to five base years and five option years.

San Diego Metropolitan Transit System


General
Open (bidding)
G3200.0-26
Nov 11, 2026 12:00 AM
Sep 15, 2026 09:29 PM
5 years base + 5 × 1 year options
Request for Proposal (RFP)
Local
Ask AI about this solicitation
Original Solicitation Links
Contact
robert.hooks@sdmts.com
+16197445953
1255 Imperial Avenue, San Diego, CA, USA
Submission Instructions
Online
Upload the proposal as a PDF file., Upload the separate cost proposal as an Excel file.
Description

The San Diego Metropolitan Transit System is seeking a qualified contractor to provide comprehensive background and reference investigations for prospective employees and contractors or vendors with access to sensitive information. Required services include application and résumé review, identity and Social Security number verification, national and county criminal records searches, federal district court and domestic records searches, employment and professional reference verification, education and professional license or credential verification, registered sex-offender searches, and workers’ compensation claim-history searches. As-needed services include consumer credit report gathering, consultation and guidance, and civil records searches. The contractor must provide a secure online platform for submitting requests, tracking status, and accessing reports; support urgent and high-volume screening requests; maintain reports for at least seven years; comply with applicable federal and California consumer-reporting and employment-screening laws; and protect personally identifiable information. Proposals must include a technical proposal, separate Excel cost proposal covering all ten years, required MTS forms, references for at least three current or past contracts performed within the past five years, audited financial statements, proof of insurability, and other specified appendices. Electronic submission through the agency’s online bid portal is required, with the proposal and cost proposal uploaded as separate PDF and Excel files, respectively.

Classification Codes
NAICS561611Investigation and Personal Background Check Services
PSCR615SUPPORT- ADMINISTRATIVE: BACKGROUND INVESTIGATION
Smart Codes
background screening servicesemployment verification servicescriminal records searches
Specifications
Service
Timeline
Sep 15, 2026-Bid Posted Date
Sep 29, 2026 05:00 PM-Pre-Proposal Meeting (optional)
Virtual meeting via Microsoft Teams; registration is required for attendance.
Oct 14, 2026 12:00 AM-Questions and Clarifications Deadline
Oct 27, 2026-MTS Response to Questions and Clarifications
Nov 11, 2026 12:00 AM-Proposal Due Date
Jan 4, 2027-Proposal Presentations, Demonstrations, and Interviews
Mar 19, 2027-Anticipated Contract Award
Requirements
Required
  • Commercial General Liability — $2,000,000.00
  • Automobile Liability — $2,000,000.00
  • Workers' Compensation/Employer's Liability — $1,000,000.00
  • Professional Liability — $3,000,000.00
  • Cyber Security Liability — $5,000,000.00
Scored
  • Minimum 3 references
  • Within the last 5 years
  • Client point of contact required for each reference
Documents
TitleDate Posted
Required FormsSep 15, 2026 02:29 PM
Background Investigation Services RFPSep 15, 2026 02:29 PM
Cost Pricing FormSep 15, 2026 02:29 PM
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