Maternal and Child Health Resource Contact Center

The Colorado Department of Public Health and Environment is seeking Mile High United Way as the sole source for a statewide maternal and child health resource contact center providing telephone, text, online chat, and 24-hour website information and referral services.

Colorado > Department of Public Health and Environment > Prevention Services Division > Maternal and Child Health Program


General
Open (open)
NPSS1-FHLA-2027000065
Oct 15, 2026 08:00 PM
Oct 09, 2026 12:00 PM
$525,000.00
5 years
Sole Source
State
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Original Solicitation Links
Contact
kristi.gamble@state....
Submission Instructions
Request website
Description

The Colorado Department of Public Health and Environment's Maternal and Child Health Program seeks to establish and maintain a statewide information and resource contact center. The service must accept telephone calls, text messages, and online chats five business days per week during standard business hours, excluding holidays, and maintain a 24-hour website containing information and resources for the maternal and child health population. The contact center will provide statewide access to locally relevant health and support services aligned with Colorado's seven maternal and child health priorities, including nutrition security, housing, economic stability, coordinated intake and referral systems, perinatal well-being, the built environment, and social connectedness. The sole-source justification identifies Mile High United Way as the vendor and states an agreement term from October 1, 2027, through September 30, 2032, with an estimated total project value of $525,000.

Classification Codes
NAICS561422Telemarketing Bureaus and Other Contact Centers
PSCR426Communications Services
Smart Codes
resource contact centertelephone information servicesonline referral services
Specifications
Service Only
Timeline
Oct 9, 2026-Issue Date
Oct 15, 2026 08:00 PM-Closing Date
Oct 1, 2027-Contract Start Date
Sep 30, 2032-Contract End Date
Requirements
Informational
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